Museum Security & Guest Safety Specialist

Motown Museum; Detroit (MI); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

Motown Museum in Detroit seeks a dependable Security Officer to help maintain a safe, welcoming environment for staff, guests, volunteers, and collections.

The role involves patrols, monitoring security systems, responding to incidents, and enforcing policies while delivering professional customer service.

Ideal candidates have a high school diploma and security experience; military or law enforcement background is a plus; flexibility to work evenings, weekends, and holidays.

Qualifikationen

• High school diploma or equivalent required.
• Two or more years of security experience preferred.
• Military or law enforcement experience preferred.
• Experience with surveillance systems and access-control equipment preferred.
• Strong observation and situational awareness required.
• Ability to prepare clear incident reports.
• Excellent customer service and interpersonal skills.
• Ability to stand and walk for extended periods and lift up to 50 pounds.

Aufgaben

• Patrol museum buildings, grounds, and designated areas.
• Monitor CCTV, alarms, access-control, and other security systems.
• Respond promptly to alarms, emergencies, and incidents.
• Prepare accurate incident reports and activity logs.
• Observe and report suspicious activity, hazards, and policy violations.
• Assist guests by providing information and professional customer service.
• Support emergency response procedures, including evacuations.
• Provide event security during museum programs and special events.
• Enforce museum policies and procedures respectfully.
• Use radios and communication tools to coordinate with team.
• Provide First Aid, CPR, or AED assistance when trained.
• Use Microsoft 365 applications to support responsibilities.

Kenntnisse

Observation

Situational awareness

Problem solving

Customer service

Written communication

Verbal communication

Teamwork

De-escalation

Ausbildung

High school diploma or equivalent

Tools

CCTV systems

Alarms

Access control

Security equipment

Radio communications

Jobbeschreibung

Motown Museum in Detroit seeks a dependable Security Officer to help maintain a safe, welcoming environment for staff, guests, volunteers, and collections.

The role involves patrols, monitoring security systems, responding to incidents, and enforcing policies while delivering professional customer service.

Ideal candidates have a high school diploma and security experience; military or law enforcement background is a plus; flexibility to work evenings, weekends, and holidays.