Museum Security & Guest Experience Associate

Rock & Roll Hall of Fame; Cleveland (OH); On-site; USD 27,552 - 34,440; Part time

Benefits offered by this job

Discounts in museum store & cafeteria

Free access to museum events & shows

Employer paid parking

Job summary

The Rock & Roll Hall of Fame is seeking a Security Representative (Permanent Part-Time) dedicated to providing superior visitor service and ensuring the safety of the museum's environment. The role includes monitoring the museum and assisting visitors while maintaining a secure atmosphere.

We encourage applications from all qualified candidates, emphasizing an inclusive and innovative workplace that realizes the potential of every employee.

Qualifications

• Ability to communicate in standard English.
• Must successfully pass a background check.
• Ability to lift/move items weighing up to 10 lbs.

Responsibilities

• Provide superior service using Fans First principles.
• Monitor assigned areas for theft, vandalism, or issues.
• Respond to emergencies and assist with investigations.

Skills

Customer service experience

Confident verbal communication

Basic oral, written, and mathematical skills

Education

High school graduate or equivalent

Tools

Radio

Personal computer

Telephone

Job description

The Rock & Roll Hall of Fame is seeking a Security Representative (Permanent Part-Time) dedicated to providing superior visitor service and ensuring the safety of the museum's environment. The role includes monitoring the museum and assisting visitors while maintaining a secure atmosphere.

We encourage applications from all qualified candidates, emphasizing an inclusive and innovative workplace that realizes the potential of every employee.