Museum Security & Guest Experience Associate

The University of Texas at Austin; Austin (TX); Vor Ort; USD 25.000 - 30.000; Teilzeit

Benefits dieser Stelle

Complimentary museum admission

20% discount at Museum Store

Free CapMetro rides

Zusammenfassung

The University of Texas at Austin's Blanton Museum of Art is seeking a part-time Gallery Assistant to support visitor services and security on UT's Main Campus. You will help protect the collection, assist visitors, and uphold museum policies while delivering excellent customer service.

This 19-hour per week role requires strong communication, calmness under pressure, and flexibility for evenings and weekends.

Qualifikationen

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Ability to engage with the public and promote a collaborative climate.
• Ability to remain calm in emergencies and respond decisively.

Aufgaben

• Assist in guarding and protecting the collection, visitors, galleries, and grounds.
• Conduct interior patrols during public hours and monitor access points.
• Provide clear guidance to ensure a positive visitor experience and adherence to policies.
• Inform visitors about exhibits, events, and nearby amenities.
• Deliver excellent customer service in a courteous manner.
• Report missing or damaged objects and any irregularities related to building safety.
• Document interactions with artworks for security records.
• Follow procedures for opening/closing and artwork activation/deactivation.
• Act as first responder during emergencies and communicate evacuation routes.

Kenntnisse

Interpersonal skills

Verbal and written communication

Calm under pressure

Team collaboration

Multitasking

Emergency response

Customer service

Professional demeanor

Flexibility for evenings/weekends

Ausbildung

High school diploma or GED

Jobbeschreibung

The University of Texas at Austin's Blanton Museum of Art is seeking a part-time Gallery Assistant to support visitor services and security on UT's Main Campus. You will help protect the collection, assist visitors, and uphold museum policies while delivering excellent customer service.

This 19-hour per week role requires strong communication, calmness under pressure, and flexibility for evenings and weekends.