Museum Attendant — Visitor Experience & Safety

University of Texas; Utah; On-site; USD 25,000 - 33,000; Full time

Job summary

University of Texas at Austin is seeking a Museum Attendant for the Texas Science & Natural History Museum on UT Main Campus. The role focuses on providing a positive visitor experience while overseeing security during operating hours and events.

Responsibilities include guiding visitors, informing them about exhibits, reporting issues, and assisting with opening/closing and event setup. Weekend/evening availability is required; High School diploma or GED is expected.

Qualifications

• High School diploma or GED required.
• Excellent verbal, written communication and interpersonal skills.
• Promotes collaborative climate that welcomes all individuals to the museum.
• Ability to calmly organize and effectively direct in emergency situations.
• Ability to work within a team and individually.
• Availability to work weekends and evenings.

Responsibilities

• Monitor and assist with security of visitors, exhibitions, building and grounds.
• Provide clear guidance and information to visitors for a positive experience.
• Provide knowledge of museum amenities, exhibitions and events.
• Document and report observed issues with exhibits and behavior.
• Open/close museum and assist with events and daily operations.
• Assist with set-up of furniture and equipment for events.
• Participate in training to improve museum knowledge and customer service.

Skills

Verbal communication

Written communication

Interpersonal skills

Public interaction

Teamwork

Emergency response

Customer service

Education

High School diploma or GED

Job description

University of Texas at Austin is seeking a Museum Attendant for the Texas Science & Natural History Museum on UT Main Campus. The role focuses on providing a positive visitor experience while overseeing security during operating hours and events.

Responsibilities include guiding visitors, informing them about exhibits, reporting issues, and assisting with opening/closing and event setup. Weekend/evening availability is required; High School diploma or GED is expected.