Museum Guest Services & Security Attendant

Harvarduniversity; Cambridge (MA); Vor Ort; USD 40.000 - 50.000; Vollzeit

Benefits dieser Stelle

Uniform provided

Zusammenfassung

Harvard Art Museums seek three Museum Attendants to serve as front-line representatives for visitors and Harvard community members. You will patrol galleries, monitor alarms, assist visitors, and enforce policies to maintain safe, welcoming access to the museum spaces.

Under the Security Manager, you will perform inspections, document incidents, and coordinate with staff to ensure smooth operations. Uniforms are provided; the role involves some holiday schedules and on-site work in Cambridge, MA.

Qualifikationen

• Minimum three years of customer service experience required.
• Ability to patrol multi-story museum building for extended periods.
• Ability to see clearly in various lighting conditions.
• Must communicate in English clearly via speech and hearing, with or without corrective devices.

Aufgaben

• Protect visitors, staff, and collections of the Harvard Art Museums under the direction of the Security Manager.
• Patrol galleries and respond to object alarms.
• Maintain surveillance to prevent damage to objects on display or in storage.
• Assist visitors and colleagues; answer questions and provide directions.
• Enforce museum policies related to visitor conduct and access controls.
• Escort individuals into restricted areas as directed by security staff.
• Assist in evacuations during emergencies and document incidents with reports.
• Perform daily inspections of galleries and service spaces and report safety or security issues.

Kenntnisse

Customer service

Communication

English proficiency

Jobbeschreibung

Harvard Art Museums seek three Museum Attendants to serve as front-line representatives for visitors and Harvard community members. You will patrol galleries, monitor alarms, assist visitors, and enforce policies to maintain safe, welcoming access to the museum spaces.

Under the Security Manager, you will perform inspections, document incidents, and coordinate with staff to ensure smooth operations. Uniforms are provided; the role involves some holiday schedules and on-site work in Cambridge, MA.