Museum Food Service Assistant Manager

Lake Roosevelt Adventures; Washington, Northern (District of Columbia, KY); Hybrid; USD 47,000 - 63,000; Full time

Job summary

Guest Services, Inc. seeks an Assistant Manager for the Holocaust Memorial Museum in Washington, DC. This role supports unit operations, including food, beverage, equipment, and company initiatives, while partnering with the General Manager to ensure high-level performance and guest satisfaction.

The position emphasizes team leadership, scheduling, and adherence to budgets, with responsibilities spanning opening/closing, safety, and customer complaint resolution.

Qualifications

• High School Diploma or GED preferred.
• Bachelor’s or Business Degree preferred.
• 1–2 years of experience in related management.
• Food Safety Certification a plus.
• Strong customer service abilities.

Responsibilities

• Assist in overall unit operations management and scheduling.
• Forecast and analyze sales, labor and profit.
• Maintain accounting records, daily reporting, and cash control.
• Recruit, train, supervise staff and direct the unit’s team.
• Respond to customer inquiries and resolve complaints.
• Open and close procedures and ensure safety and cleanliness.

Skills

Customer service

Team leadership

Scheduling

Problem solving

Communication

Education

Bachelor’s or Business Degree preferred

High School Diploma or GED preferred

Tools

POS system

Job description

Guest Services, Inc. seeks an Assistant Manager for the Holocaust Memorial Museum in Washington, DC. This role supports unit operations, including food, beverage, equipment, and company initiatives, while partnering with the General Manager to ensure high-level performance and guest satisfaction.

The position emphasizes team leadership, scheduling, and adherence to budgets, with responsibilities spanning opening/closing, safety, and customer complaint resolution.