Museum Aide

Kalamazoo Valley Community College; Kalamazoo (MI); On-site; USD 16,000 - 23,000; Part time

Job summary

Kalamazoo Valley Museum is seeking a part-time Museum Aide to provide excellent customer service and assist visitors with wayfinding in a dynamic learning environment.

The role focuses on greeting guests, processing admissions with the museum’s POS software, answering questions about programs and exhibits, and maintaining safety and cleanliness of the galleries.

Qualifications

• High School Diploma or equivalent is required.
• Availability Tue–Sat 9:00 a.m. – 4:30 p.m. and Sundays 11:00 a.m. – 4:30 p.m.; seasonal hours may affect scheduling.

Responsibilities

• Greet and check in visitors using the museum’s POS software.
• Answer questions about museum programs and exhibits.
• Ensure all museum standards and safety protocols are followed.
• Regularly clean exhibits and care for hands-on elements in galleries.

Skills

Customer service

Cash handling

POS software

Education

High School Diploma or equivalent

Tools

Point of sale software

Job description

Posting Number: 201101570P

Job Title:

Location:

Location: Kalamazoo Valley Museum

Full-Time/Part-Time: Part Time

Pay Rate: $14.28 per hour

Position Type: Staff

Department:

Job Summary

Do you enjoy interacting with children and adults in a dynamic learning environment? Do you find it rewarding to provide great customer service to members of our community? If so, the Kalamazoo Valley Museum has the perfect opportunity for you.

We are looking to hire a part-time Museum Aide. The primary role of a Museum Aide is to provide excellent customer service and wayfinding for patrons visiting the museum.

Duties will include

• Greeting and checking in visitors utilizing the museum’s point of sale software
• Answering questions regarding museum programs and exhibits
• Ensuring all museum standards and safety protocols are followed
• Regular exhibit cleaning and care of hands-on elements throughout the galleries

Minimum Qualifications

• High School Diploma or equivalent is required.
• Must be available: Tuesday through Saturday 9:00 a.m. – 4:30 p.m. and Sundays 11:00 a.m. – 4:30 p.m. Seasonal hours, including occasional evenings and special programming may impact scheduling.

Preferred Qualifications and Experience

Previous work experience with customer service responsibilities, including cash handling through point of sale software, is preferred.

Physical Demands

• Must be able to move throughout the museum galleries and pick up objects that fall on the floor.
• Must be comfortable working with cleaning sanitizer and associated cleaning materials.
• May have extended periods of standing or sitting between two to four hours.

Work Hours

Work Hours: 21-24 average work hours per week up to 29 hours per week. Must be available Tuesday through Saturday 9:00 a.m. - 4:30 p.m. and Sundays 11:00 a.m. - 4:30 p.m.

Posting Date

Posting Date 08/19/2026

Closing Date

EEO Statement

As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive. Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.

Required Documents

• Resume
• Cover Letter

Optional Documents

• Unofficial Transcripts
• Letter of Recommendation
• Other Document

Posting Specific Questions

Required fields are indicated with an asterisk (*).