Murex Platform Support BA/PM - 12-Month Contract

Intone Inc; Washington, Northern (District of Columbia, KY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Intone Inc. in Washington, DC seeks an experienced professional to provide Level 2/3 support for the Murex platform. You will diagnose, resolve, and manage EOD jobs, performance issues, and datamart reports, while overseeing release and environment configuration activities.

The role emphasizes incident management and cross-team collaboration. Requirements include a Bachelor's degree and 5+ years of relevant experience with Murex, Unix/Linux, SQL, and scripting.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Mathematics, or related field.
• Minimum 5 years of relevant experience with current technologies.
• At least 3 years of hands-on experience in Murex platform support.
• Strong knowledge of Murex platform and Mx Architecture.
• Excellent hands‑on experience with Unix/Linux operating systems.
• Strong SQL knowledge and understanding of relational database systems such as Oracle.
• Hands‑on experience creating Unix shell scripts, Python, and Perl scripts.
• Experience with job scheduling tools and Unix/Linux troubleshooting utilities.
• Excellent analytical and debugging skills.
• Familiarity with SVN and JIRA tools.
• Good understanding of incident and problem management processes.
• Good understanding of release and environment configuration management processes.

Responsibilities

• Provide Level 2 and Level 3 application support for Murex platform issues.
• Troubleshoot and resolve end-of-day (EOD) batch job failures, disk space issues, and memory management problems.
• Diagnose and debug issues related to Murex services and datamart reports.
• Manage release and environment configuration activities, including binary upgrades, backups, and restores.
• Support environment creation and maintenance.
• Participate in incident and problem management processes.
• Document and track issues using ticketing and project management tools.

Skills

Murex platform support

Unix/Linux

SQL

Scripting (Python, Perl)

Incident & problem management

JIRA

SVN

Education

Bachelor's degree in Computer Science, Information Systems, Mathematics, or related field

Tools

JIRA

SVN

Job description

Intone Inc. in Washington, DC seeks an experienced professional to provide Level 2/3 support for the Murex platform. You will diagnose, resolve, and manage EOD jobs, performance issues, and datamart reports, while overseeing release and environment configuration activities.

The role emphasizes incident management and cross-team collaboration. Requirements include a Bachelor's degree and 5+ years of relevant experience with Murex, Unix/Linux, SQL, and scripting.