Municipal Utility Billing Clerk

City of Mesquite; Mesquite (TX); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision coverage

TMRS retirement

Job summary

The City of Mesquite is seeking a General Clerk to provide clerical and customer service support for an assigned division. You will handle billing related tasks, process payments, assist with meter readings, and help residents with information about services and schedules.

Applicants should have a high school diploma or GED and at least six months of customer service experience. A valid driver's license is required, with standard city benefits offered to full-time staff.

Qualifications

• Requires a High School Diploma/GED.
• Six (6) months of prior work experience in a customer service role.

Responsibilities

• Assist with billing and deposits for new and terminated accounts.
• Provide clerical support and handle inquiries from the public about billings and payments.
• Prepare and record information for the computer system, including receipts and balances.
• Screen calls and visitors and direct to appropriate staff for resolution.

Skills

Customer service

Education

High School Diploma/GED

Job description

The City of Mesquite is seeking a General Clerk to provide clerical and customer service support for an assigned division. You will handle billing related tasks, process payments, assist with meter readings, and help residents with information about services and schedules.

Applicants should have a high school diploma or GED and at least six months of customer service experience. A valid driver's license is required, with standard city benefits offered to full-time staff.