Municipal Permitting & Zoning Specialist

Town of Southington; Southington (CT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

CTMERS Pension Plan

Insurance package

Generous paid time off

Job summary

The Town of Southington is seeking a Permit Specialist to join the Planning & Zoning and Building Departments. You will manage intake, review, and issuance of permits, guiding applicants through the process and coordinating with multiple town divisions to ensure accurate, timely compliance with codes and regulations.

Ideal candidates have strong customer service skills, experience with Municity or similar systems, and the ability to communicate clearly.

Qualifications

• Knowledge of municipal permitting processes, office practices, and customer service principles.
• Ability to learn and apply zoning/building regulations and town policies.
• Experience with data entry, recordkeeping, and document management systems.
• Proficiency with GIS-related tools and mapping software.
• Strong communication, both written and verbal, with applicants and staff.
• Ability to coordinate multiple permit applications across departments.

Responsibilities

• Serve as the main point of contact for permit applicants and the public.
• Coordinate the permit process across Building Department and Planning & Zoning.
• Review applications for completeness and identify required reviews.
• Process and issue permits within authority and town procedures.
• Enter and maintain permit information in Municity or similar systems.
• Maintain accurate permit records and respond to FOIA requests.
• Assist with permit closeout and Certificates of Occupancy as applicable.

Skills

Municipal permitting

Customer service

Data entry

Document management

GIS knowledge

Education

High school diploma or equivalent

Two years related experience

Tools

Municity

ArcGIS Enterprise

Microsoft Office

Google Workspace

Job description

The Town of Southington is seeking a Permit Specialist to join the Planning & Zoning and Building Departments. You will manage intake, review, and issuance of permits, guiding applicants through the process and coordinating with multiple town divisions to ensure accurate, timely compliance with codes and regulations.

Ideal candidates have strong customer service skills, experience with Municity or similar systems, and the ability to communicate clearly.