Municipal Permit Processing Specialist

Franklin; Franklin (NJ); Hybrid; USD 42,000 - 64,000; Full time

Job summary

The Township of Franklin is seeking a Clerk for the Code Enforcement department to consolidate and coordinate permit applications, expediting information services to the public, and act as liaison among internal departments involved in the permit process.

The role requires strong clerical and customer service skills, experience with NYC UCC-related procedures, and the ability to train and supervise clerical staff. Open Until Filled.

Qualifications

• Bachelor’s Degree from an accredited college preferred.
• Technical Assistant Certification issued by the New Jersey Department of Community Affairs is strongly preferred.
• At least three years’ experience in general clerical work.
• Extensive experience in a municipal Construction Office.
• Additional work in code enforcement, which may include: Zoning, Planning, Engineering, and/or Fire Prevention.
• Extensive experience working with the public and delivering quality customer service, preferably in a government setting.
• Extensive experience with computers and in data entry.

Responsibilities

• Informs applicants of permits and pre-approvals necessary for construction projects.
• Provides assistance to applicants in the completion of applications and answers questions regarding regulations.
• Reviews application forms and other documents required for submission and processing of permits.
• Consults, advises, and provides information to prospective businesses on permit procedures.
• Receives, reviews, and adjusts complaints.
• Performs other related duties as required or assigned.

Skills

Clerical skills

Customer service

Data entry

English literacy

Communication

Permitting knowledge

Team supervision

Record keeping

Education

Bachelor's degree preferred

Technical Assistant Certification (NJ DCA)

Tools

Computers

Office software

Job description

The Township of Franklin is seeking a Clerk for the Code Enforcement department to consolidate and coordinate permit applications, expediting information services to the public, and act as liaison among internal departments involved in the permit process.

The role requires strong clerical and customer service skills, experience with NYC UCC-related procedures, and the ability to train and supervise clerical staff. Open Until Filled.