Permit Expediter

Franklin; Franklin (NJ); Hybrid; USD 42,000 - 64,000; Full time

Job summary

The Township of Franklin is seeking a Clerk for the Code Enforcement department to consolidate and coordinate permit applications, expediting information services to the public, and act as liaison among internal departments involved in the permit process.

The role requires strong clerical and customer service skills, experience with NYC UCC-related procedures, and the ability to train and supervise clerical staff. Open Until Filled.

Qualifications

• Bachelor’s Degree from an accredited college preferred.
• Technical Assistant Certification issued by the New Jersey Department of Community Affairs is strongly preferred.
• At least three years’ experience in general clerical work.
• Extensive experience in a municipal Construction Office.
• Additional work in code enforcement, which may include: Zoning, Planning, Engineering, and/or Fire Prevention.
• Extensive experience working with the public and delivering quality customer service, preferably in a government setting.
• Extensive experience with computers and in data entry.

Responsibilities

• Informs applicants of permits and pre-approvals necessary for construction projects.
• Provides assistance to applicants in the completion of applications and answers questions regarding regulations.
• Reviews application forms and other documents required for submission and processing of permits.
• Consults, advises, and provides information to prospective businesses on permit procedures.
• Receives, reviews, and adjusts complaints.
• Performs other related duties as required or assigned.

Skills

Clerical skills

Customer service

Data entry

English literacy

Communication

Permitting knowledge

Team supervision

Record keeping

Education

Bachelor's degree preferred

Technical Assistant Certification (NJ DCA)

Tools

Computers

Office software

Job description

• Posted Date: 06/16/2026 3:25 PM

Department

Code Enforcement

Union

AFSCME 2859, White Collar Clerical

Grade/Level

Level D

Closing Date

Open Until Filled

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

GENERAL PURPOSE

Under the supervision of the Construction Official, this position consolidates, simplifies, and coordinates permit application procedures; provides expediting and information services to those submitting permit applications for work to be done in the Township; utilizes clerical and communication skills to assist the public in understanding, completing, and submitting documentation for the issuance of permits required by the Township; acts as point of contact for all internal departments involved in the permit application process; and performs other duties as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Informs applicants of permits and pre-approvals necessary for construction projects.
• Provides assistance to applicants in the completion of applications and answers their questions regarding regulations pertaining to the proposed work.
• Provides information review services to applicants concerning procedures and/or applications.
• Consults, advises, and provides information to prospective businesses and industries on permit application procedures.
• Receives, reviews, and adjusts complaints.
• Checks all permit applications for correctness, completeness, and compliance with applicable regulations.
• Ensures that new applications are entered into the system, either electronically or manually, and sent to the proper department in a timely fashion.
• Reviews application forms and other documents required for the submission and processing of permits from all departments and proposes changes to simplify or consolidate the same.
• Ensures that all necessary forms and documents are up to date and available in sufficient quantity.
• Reviews the flow of the permit process and suggests methods to make it work in a smoother, simpler, and/or more efficient manner.
• Assists with the training of new clerical employees.
• Supervises a designated section of the clerical activity of the unit and gives assignments to employees.
• Organizes assigned work and develops effective work methods.
• Establishes, maintains, classifies, indexes, and cross-references records and files.
• Prepares reports and routine correspondence.
• Performs other related duties as required or assigned.

MINIMUM QUALIFICATIONS

Education :

• A Bachelor’s Degree from an accredited college or university is preferred.
• Technical Assistant Certification issued by the New Jersey Department of Community Affairs is strongly preferred.

Experience :

• At least three years’ experience in general clerical work.
• Extensive experience in a municipal Construction Office.
• Additional work in code enforcement, which may include: Zoning, Planning, Engineering, and/or Fire Prevention.
• Extensive experience working with the public and delivering quality customer service, preferably in a government setting.
• Extensive experience with computers and in data entry.

KNOWLEDGE, SKILLS AND ABILITIES

• Working knowledge of the New Jersey Uniform Construction Code.
• Knowledge of the procedures that must be followed to secure permits for new construction, alterations, and demolition.
• Knowledge of Township regulations that pertain to the granting of various permits (after a period of training).
• Knowledge of the types of permits likely to be needed for the relocation or expansion of a business.
• Knowledge of the methods used to analyze information.
• The ability to understand and apply New Jersey Uniform Construction Code.
• The ability to understand and apply local ordinances, and resolutions, and codes referring to construction and other work requiring permits.
• The ability to interpret laws, rules, and regulations and apply them to particular situations.
• The ability to deal with the public courteously, tactfully, and promptly.
• The ability to provide guidance and assistance in regard to the permit application process.
• The ability to establish and maintain cooperative working relationships with those interested or involved in the work of permit processing.
• The ability to train and supervise personnel.
• The ability to establish and maintain cooperative working relationships with those interested or involved in the work of the unit.
• The ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position.
• The ability to utilize various types of electronic and/or manual recording and information systems used by the Township, department, or related units.
• The ability to review and analyze information concerning the permit review process.
• The ability to maintain records and files, prepare reports, and compose correspondence.

PHYSICAL DEMANDS

• While performing the duties of this job the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk and stand; use hands to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

• The work associated with this position is performed in a typical interior/office work environment. The noise level in the work environment is usually moderately quiet.

Applications available on the Township website:www.franklintwpnj.org

ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY OR EXPRESSION, SEXUAL ORIENTATION, NATIONAL ORIGIN, GENETICS, DISABILITY, AGE OR VETERAN STATUS.

THE TOWNSHIP OF FRANKLIN IS A DRUG FREE WORKPLACE.

Effective September 1, 2011, all employees of NJ State, County and Local government must reside in the State of New Jersey unless exempted under law.