Municipal Payments & Collections Specialist

City of Everett; Everett (MA); On-site; USD 34,000 - 48,000; Full time

Job summary

The City of Everett is seeking a skilled clerical specialist in Everett, MA to maintain and process financial records and transactions under supervision. You will manage tax payments, parking payments, permits, and customer inquiries, ensuring accuracy and policy compliance.

Relevant experience includes 3–5 years in clerical roles, basic Windows/MS Office skills, and strong cash-handling capabilities. This is a union, full-time position at Everett City Hall with occasional late hours.

Qualifications

• High School Diploma or equivalent.
• 3–5 years of administrative/clerical experience.
• Basic computer skills including Windows, Word, Excel.
• Experience with cash transactions and customer service.

Responsibilities

• Accept, process, and post municipal tax payments (Real Estate, Personal Property, Motor Vehicle Excise, Water/Sewer).
• Process parking ticket payments and post to customer accounts accurately.
• Issue resident parking stickers/visitor placards after verifying residency documents.
• Process cash, check, and credit card payments for City departments with accuracy.
• Balance daily cash receipts and assist with daily bank deposits and reconciliation.
• Provide counter and telephone service to the public.
• Interact with City divisions, state, and federal agencies as required.
• Assist in issuing permits for departmental services.

Skills

Windows

MS Word

Excel

Cash handling

Customer service

Bilingual (PT/ES)

Education

High School Diploma or equivalent

3–5 years administrative/clerical experience

Job description

The City of Everett is seeking a skilled clerical specialist in Everett, MA to maintain and process financial records and transactions under supervision. You will manage tax payments, parking payments, permits, and customer inquiries, ensuring accuracy and policy compliance.

Relevant experience includes 3–5 years in clerical roles, basic Windows/MS Office skills, and strong cash-handling capabilities. This is a union, full-time position at Everett City Hall with occasional late hours.