Principal Clerk

City of Everett; Glendale (MA); Presencial; USD 40.000 - 65.000; Jornada completa

Descripción de la vacante

The City of Everett seeks a detail-oriented clerical specialist to support tax and revenue operations under the Assistant Collector. The role handles financial recordkeeping, payments, and permit issuance as part of daily municipal processes.

Responsibilities include posting tax and parking payments, processing cash/credit card transactions, balancing cash, providing public counter service, and collaborating with city departments and agencies.

Formación

• High school diploma or equivalent is required.
• Three to five years of administrative/clerical experience, including familiarity with the department’s functions.

Responsabilidades

• Accept, process, and post municipal tax payments (Real Estate, Personal Property, Motor Vehicle Excise, Water/Sewer).
• Process parking ticket payments and ensure proper posting to accounts.
• Issue resident parking stickers/visitor placards after residency verification and required docs.
• Process cash, check, and credit card payments for multiple City departments with accuracy.
• Balance daily cash receipts and assist with daily bank deposits and reconciliation.
• Maintain knowledge of departmental operations and billing procedures.
• Assist in issuing permits for various departmental services.
• Provide counter and telephone service to the public.
• Interact with City departments, state, and federal agencies as needed.
• Perform related duties as required.

Educación

High School Diploma or equivalent

Herramientas

Windows

MS Word

Excel

Descripción del empleo

About the City of Everett

Home to more than 50,000 residents, Everett is known for its rich culture, diverse population, and robust sense of community. Everett is proud to build on its strong industrial heritage and close neighborhood connections as a modern, vibrant and welcoming place for residents, businesses, and visitors alike. This is a city full of energy, character and community that is on the move and seeking employees that are innovative and dedicated to serving a diverse and engaged public constituency.

Job Summary

Under the direct supervision of the Assistant Collector, performs skilled clerical, bookkeeping, and recordkeeping work of normal difficulty in maintaining and processing financial records, accounts, transactions, and all other related work as required.

Duties and Responsibilities

• Accept, process, and accurately post municipal tax payments, including Real Estate, Personal Property, Motor Vehicle Excise, and Water/Sewer bills, in accordance with established City policies and procedures.
• Process parking ticket payments accurately and ensure proper posting to customer accounts.
• Issue resident parking stickers/visitor placards after verifying proof of residency and all required documentation.
• Process cash, check, and credit card payments on behalf of multiple City departments while maintaining a high level of accuracy and accountability.
• Balance daily cash receipts and assist with the preparation of daily bank deposits and reconciliation.
• Maintain a thorough knowledge of departmental operations, municipal billing procedures, and applicable City policies.
• Assist in issuing permits for a variety of departmental services.
• Provide counter and telephone service assistance to the general public.
• Interact with all divisions within City departments, state and federal agencies as required.
• Perform other related duties as required.
• Accept all tax payments and process cash, check, and credit card payments.

Minimum Entrance Requirements

• High School Diploma or equivalent.
• Three (3) to five (5) years of administrative/clerical experience, including extensive familiarity with the department’s specific functions.

Knowledge, Skills and Abilities

• Exercise judgment and make responsible decisions in accordance with established policies and procedures; prioritize, organize, and perform work independently.
• Deal tactfully with the general public, both in person and through telephone conversation, and convey concise and accurate explanations of policies, procedures, and requirements.
• Establish and maintain effective working relationships with other employees and public officials, and effectively and discreetly convey information.
• Basic computer skills, including a working knowledge of Windows, MS Word, Excel, and/or other spreadsheet software.
• Prior experience dealing with cash transactions.
• Bilingual candidates in Portuguese or Spanish preferred.

Working Conditions

Physical Skills: Minimal physical demands are required to perform most of the work. The work principally involves sitting, with intermittent periods of independent movement and standing. May be required to lift objects such as files, boxes of papers, office supplies, and office equipment weighing up to 30 pounds.

Motor Skills: Duties are primarily mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects and using office equipment, including but not limited to telephones, personal computers, handheld technology, and other office equipment.

Visual Skills: Visual demands require routinely reading documents for general understanding and analytical purposes.

The City of Everett is an Equal Opportunity / Aff… ... Women, people of color, veterans, and persons with disabilities are strongly encouraged to apply.