Principal Clerk

City of Everett; Everett (MA); On-site; USD 34,000 - 48,000; Full time

Job summary

The City of Everett is seeking a skilled clerical specialist in Everett, MA to maintain and process financial records and transactions under supervision. You will manage tax payments, parking payments, permits, and customer inquiries, ensuring accuracy and policy compliance.

Relevant experience includes 3–5 years in clerical roles, basic Windows/MS Office skills, and strong cash-handling capabilities. This is a union, full-time position at Everett City Hall with occasional late hours.

Qualifications

• High School Diploma or equivalent.
• 3–5 years of administrative/clerical experience.
• Basic computer skills including Windows, Word, Excel.
• Experience with cash transactions and customer service.

Responsibilities

• Accept, process, and post municipal tax payments (Real Estate, Personal Property, Motor Vehicle Excise, Water/Sewer).
• Process parking ticket payments and post to customer accounts accurately.
• Issue resident parking stickers/visitor placards after verifying residency documents.
• Process cash, check, and credit card payments for City departments with accuracy.
• Balance daily cash receipts and assist with daily bank deposits and reconciliation.
• Provide counter and telephone service to the public.
• Interact with City divisions, state, and federal agencies as required.
• Assist in issuing permits for departmental services.

Skills

Windows

MS Word

Excel

Cash handling

Customer service

Bilingual (PT/ES)

Education

High School Diploma or equivalent

3–5 years administrative/clerical experience

Job description

Posting ID: 2026-0058

Posting Date: 10/07/2026

Closing Date: Until Filled

Department: Collectors

Vacancies: 1

Grade: C6

Payrate: $29.58 / hour

Hours: 35 hours per week with one late night (Monday or Thursday, 8:00 AM – 7:30 PM)

Position Type: Union, Full Time

Location: Everett City Hall

About The City Of Everett

Home to more than 50,000 residents, Everett is known for its rich culture, diverse population, and robust sense of community. Everett is proud to build on its strong industrial heritage and close neighborhood connections as a modern, vibrant and welcoming place for residents, businesses, and visitors alike. This is a city full of energy, character and community that is on the move and seeking employees that are innovative and dedicated to serving a diverse and engaged public constituency.

Job Summary

Under the direct supervision of the Assistant Collector, performs skilled clerical, bookkeeping, and recordkeeping work of normal difficulty in maintaining and processing financial records, accounts, transactions, and all other related work as required.

Duties and Responsibilities

• Accept, process, and accurately post municipal tax payments, including Real Estate, Personal Property, Motor Vehicle Excise, and Water/Sewer bills, in accordance with established City policies and procedures.


• Process parking ticket payments accurately and ensure proper posting to customer accounts.


• Issue resident parking stickers/visitor placards after verifying proof of residency and all required documentation.


• Process cash, check, and credit card payments on behalf of multiple City departments while maintaining a high level of accuracy and accountability.


• Balance daily cash receipts and assist with the preparation of daily bank deposits and reconciliation.


• Maintain a thorough knowledge of departmental operations, municipal billing procedures, and applicable City policies.


• Assist in issuing permits for a variety of departmental services.


• Provide counter and telephone service assistance to the general public.


• Interact with all divisions within City departments, state and federal agencies as required.


• Perform other related duties as required.


• Accept all tax payments and process cash, check, and credit card payments.

Minimum Entrance Requirements

• High School Diploma or equivalent.


• Three (3) to five (5) years of administrative/clerical experience, including extensive familiarity with the department’s specific functions.

Knowledge, Skills And Abilities

• Exercise judgment and make responsible decisions in accordance with established policies and procedures; prioritize, organize, and perform work independently.


• Deal tactfully with the general public, both in person and through telephone conversation, and convey concise and accurate explanations of policies, procedures, and requirements.


• Establish and maintain effective working relationships with other employees and public officials, and effectively and discreetly convey information.


• Basic computer skills, including a working knowledge of Windows, MS Word, Excel, and/or other spreadsheet software.


• Prior experience dealing with cash transactions.


• Bilingual candidates in Portuguese or Spanish preferred.

Working Conditions

Physical Skills: Minimal physical demands are required to perform most of the work. The work principally involves sitting, with intermittent periods of independent movement and standing. May be required to lift objects such as files, boxes of papers, office supplies, and office equipment weighing up to 30 pounds.

Motor Skills: Duties are primarily mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects and using office equipment, including but not limited to telephones, personal computers, handheld technology, and other office equipment.

Visual Skills: Visual demands require routinely reading documents for general understanding and analytical purposes.

Aids and services will be provided to qualified applicants with disabilities free of charge, upon request. For a reasonable accommodation and/or alternative application modification, call Human Resources at 617-394-2280.

The City of Everett is an Equal Opportunity / Aff… Women, people of color, veterans, and persons with disabilities are strongly encouraged to apply.