Municipal Court Clerk

City of Kennesaw, GA; Kennesaw (GA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

Vacation & Sick Leave

Tuition Reimbursement

Holidays & Personal Days

Pension Plan

Wellness Benefits

Job summary

The City of Kennesaw, GA is seeking a detail-oriented Clerical Support Specialist to assist the Municipal Court. You will handle customer inquiries by phone, mail, and in person, process payments, and enter data into databases while maintaining orderly records and filing systems.

A high school diploma and relevant clerical experience are required; strong computer skills and accuracy are essential. The role includes benefits such as health coverage, leave, and retirement plans.

Qualifications

• High School diploma or GED required.
• Some clerical or customer service experience preferred.
• Strong computer and data-entry skills are essential.

Responsibilities

• Provide customer service by phone, mail, and in person; assist with court/department activities and documentation.
• Receive payments, record transactions, issue receipts, and balance cash drawer.
• Enter citations and other data into department databases; maintain files and records.

Skills

Customer Service

Data Entry

Records Management

Communication

Problem Solving

Office Software

Education

High School Diploma

Tools

Microsoft Office

Database Software

Spreadsheets

Job description

Kennesaw, United States | Posted on 10/09/2026

• Salary Range: $18.07/$37,585.60 to $28.01/$58,260.80 DOQ (FLSA Non-Exempt)
• State/Province Georgia
• Country United States

Job Description

General Nature of Work

The purpose of this classification isto provide clerical support to the Municipal Court.

JOBRESPONSIBILITIES

The following duties are normal for this position.The omission of specific statements of theduties does not exclude them from the classification if the work is similar,related, or a logical assignment for this classification.Other duties may be required and assigned.

• Perform customer service functions bytelephone, by mail, and in person; provide information/assistanceregarding court/department activities, services, procedures,documentation, fees, case status/disposition, or other issues; distributeforms and documentation; respond to routine questions or complaints;research problems/complaints and initiate problem resolution.
  
• Receive moneys in payment of citations,fees, fines, or other fees/services; calculate appropriate fees; recordtransactions and issues receipts; enter payments and disposition intocomputer; maintain and balance cash drawer; prepare bank deposits andforwards as appropriate.
  
• Enter citations, tickets and otherinformation into department databases; update database information; createnew spreadsheets/files; purge old data as appropriate; make copies anddistribute to appropriate parties; maintain copies in department manual files.
  
• Maintain departmental file system: compiledocumentation; prepare and sets up files, sort/organize documents, andfile documents in designated order; retrieve/replace files; shred/destroyconfidential or obsolete documents; conduct records maintenance activitiesin compliance with guidelines governing record retention.
  
• Perform general/clerical tasks, which mayinclude making copies, send/receive faxes, distribute documentation,sort/distribute incoming mail, open/process mail, or process outgoingmail.
  
• Communicate with supervisor, City employees,the public, law enforcement, attorneys, outside agencies, and otherindividuals as needed to coordinate work activities, review status ofwork, exchange information, resolve problems, or give/receive advice/direction.
  
• Prepare, type, proofread, and/or completevarious forms, payment and receipt reports, charts, graphs, spreadsheets,or other documents.
  
• Receive various forms, reports,correspondence, logs, citations, driver's histories, bond information,incident reports, payment reports, policies, procedures, manuals,handbooks, directories, reference materials, or other documentation;review, complete, proofread, process, forward, or retain asappropriate.
  
• Operate a personal computer, general officeequipment, or other equipment as necessary to complete essentialfunctions, to include the use of word processing, spreadsheet, database,or other system software.
  
• Perform basic maintenance of computer systemand general office equipment, such as backing up data or replacing paper,ink, or toner; coordinate service/repair activities as needed.
  
• Monitor inventory of department equipmentand supplies; ensure availability of adequate materials to conduct workactivities; initiate orders for new/replacement materials.
  
• Maintain front of house operations and actas a liaison between the clerk's office and the courtroom during courthours.
  
• Perform other related duties as assigned.
  

KNOWLEDGE, SKILLS, and ABILITIES

• Requires the ability to review, classify,categorize, prioritize, and/or analyze data.
  
• Ability to make discretions in determiningdata classification, and in referencing such analysis to establishedstandards for the purpose of recognizing actual or probable interactiveeffects and relationships.
  
• Requires the ability to apply principles ofpersuasion and/or influence over others in coordinating activities of aproject, program, or designated area of responsibility.
  
• Requires the ability to operate, maneuverand/or control the actions of equipment, machinery, tools, and/ormaterials used in performing essential functions.
  
• Requires the ability to utilize a widevariety of reference, descriptive, and/or advisory data andinformation.
  
• Requires the ability to perform addition,subtraction, multiplication, and division; the ability to calculatedecimals and percentages; the ability to utilize principles of fractions;and the ability to interpret graphs.
  
• Requires the ability to carry outinstructions furnished in written, oral, or diagrammatic form.Involves semi-routine standardized work with some latitude for independentjudgment concerning choices of action.
  
• Requires the ability to exercise judgment,decisiveness and creativity in situations involving a variety of generallypre-defined duties which are often characterized by frequent change.
  

Requirements

MINIMUMQUALIFICATIONS

High School diplomaor GED; supplemented by some experience in clerical or customer service; or anyequivalent combination of education, training, and a minimum of years (2) yearsexperience which provides the requisite knowledge, skills, and abilities forthis job.

ADA Requirements:

Individualsapplying for the posted position must be able to perform the essentialfunctions of the position with or without a reasonable accommodation.

PhysicalRequirements:

This position classifies the physicalexertion requirements as sedentary work involving lifting no more than 10pounds at a time and occasionally lifting or carrying articles like docketfiles, ledgers, and small tools. Although a sedentary job is defined as onewhich involves sitting, a certain amount of walking and standing is oftennecessary in carrying out job duties. Jobs are sedentary if walking andstanding are required occasionally, and other sedentary criteria are met.

Environmental Factors

Essential functions are regularly performed without exposure to adverseenvironmental conditions.

The City of Kennesaw provides the following group benefits to eligible employees: comprehensive medical, dental, and vision insurance with HSA and FSA options (includes employer contribution to HSA plans); life and AD&D insurance for employee and dependent(s); employer paid short and long-term disability insurance for employee; accrued vacation and sick leave (with option to sell back); tuition reimbursement program (employer pays 70%); 12 paid holidays; 2 paid personal days; longevity pay bonuses (after every 5 years); 1% employer contribution on first 2% of employee contribution toward a 457 deferred compensation plan; 4% employee contribution toward a defined benefit pension plan (vested after 10 years); and wellness benefits.