Multisite Patient Services Coordinator

Fairview Health Services; Shoreview (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403b

PTO

Continuing education credits

Job summary

Fairview Health Services in Minnesota is seeking a Patient Services Coordinator to support up to 25 outpatient rehab clinics across the Twin Cities metro area. The PSC will be the first point of contact for patients and visitors, manage check-in/out, and handle scheduling with empathy and attention to detail.

The role requires strong communication, organization, and ability to coordinate across a multidisciplinary team.

Qualifications

• Experience in scheduling and front-desk reception.
• Strong communication and patient-facing skills.
• Ability to manage multiple clinics and administrative tasks.

Responsibilities

• Completes scheduling and registration functions
• Demonstrates excellent customer service skills
• Produces efficient and accurate schedules and associated reports
• Records and updates schedule changes accurately, communicating changes to all involved staff
• Arranges for interpreter services when appropriate
• Completes clerical and reception duties
• Answers, screens, and responds to telephone calls
• Reviews and routes mail and documents
• Maintains databases and records per procedure
• Manages shift flexibility and staffing needs across sites

Skills

Scheduling

Customer service

Communication

Organization

Problem solving

Education

Vocational/Technical Training

Job description

Fairview Health Services in Minnesota is seeking a Patient Services Coordinator to support up to 25 outpatient rehab clinics across the Twin Cities metro area. The PSC will be the first point of contact for patients and visitors, manage check-in/out, and handle scheduling with empathy and attention to detail.

The role requires strong communication, organization, and ability to coordinate across a multidisciplinary team.