Multisite Patient Experience Host (Float)

Tribe513; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Tribe513 is seeking a Patient Experience Host (Float) to welcome families and manage the check-in/check-out process across the Greenville Parkside Pediatric locations. The role emphasizes outstanding customer service, accuracy, and efficient flow of visits, with daily collaboration with the care team.

The position requires a high school diploma or GED, comfort with computer tasks, and the ability to stand for most of the shift; responsibilities include administrative duties and occasional

Qualifications

• Customer service experience preferred.
• Strong relational and hosting traits.
• Comfortable with computer skills and typing.
• Able to stand/walk for most of shift.

Responsibilities

• Greet patients and families with exceptional service and host waiting area.
• Guide check-in/check-out process and manage waiting room flow.
• Refresh waiting area multiple times daily; monitor wait times and appointments.
• Handle paperwork, schedule future appointments, and collect payments as needed.
• Support Patient Experience team by floating to other locations and covering urgent care when needed.
• Attend team trainings and development meetings throughout the year.

Skills

Customer service

Relational hosting

Typing

Education

High School Diploma or GED

Job description

Tribe513 is seeking a Patient Experience Host (Float) to welcome families and manage the check-in/check-out process across the Greenville Parkside Pediatric locations. The role emphasizes outstanding customer service, accuracy, and efficient flow of visits, with daily collaboration with the care team.

The position requires a high school diploma or GED, comfort with computer tasks, and the ability to stand for most of the shift; responsibilities include administrative duties and occasional