Multisite Front Desk Medical Receptionist - NYC Clinics

Theradynamics; New York (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid Time Off

Health benefits

Opportunities for growth

Supportive team environment

Ongoing training and development

Job summary

Theradynamics is seeking a reliable Front Desk Medical Receptionist/Secretary to join our NYC clinics. You will greet patients, schedule appointments, handle calls, verify demographics and insurance, collect payments, and maintain accurate EMR records across Bronx, Manhattan, and Queens.

Ideal candidates have a high school diploma, strong customer service, bilingual English/Spanish preferred, and the ability to travel between locations.

Qualifications

• High school diploma or equivalent required.
• Experience in medical front desk or healthcare administrative role preferred.
• Bilingual English/Spanish is strongly preferred.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Comfortable working in a fast-paced environment.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule, reschedule, and confirm patient appointments.
• Answer and direct incoming phone calls.
• Register new patients and verify demographic and insurance information.
• Collect copayments and maintain accurate payment records.
• Verify insurance eligibility and obtain authorizations when needed.
• Maintain accurate electronic medical records.
• Coordinate communication between patients, therapists, physicians, and insurance companies.
• Scan, upload, and organize medical documentation.
• Float between Bronx, Manhattan, and Queens locations as needed.

Skills

Customer service

Communication

Organizational skills

Multitasking

MS Office

EMR systems

Bilingual English/Spanish

Education

High school diploma

Tools

Microsoft Office

EMR systems

Job description

Theradynamics is seeking a reliable Front Desk Medical Receptionist/Secretary to join our NYC clinics. You will greet patients, schedule appointments, handle calls, verify demographics and insurance, collect payments, and maintain accurate EMR records across Bronx, Manhattan, and Queens.

Ideal candidates have a high school diploma, strong customer service, bilingual English/Spanish preferred, and the ability to travel between locations.