Medical Front Desk Coordinator - Multi-Location & Growth

Theradynamics; Town of Hempstead (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Growth opportunities

Supportive team environment

Ongoing training

Job summary

Theradynamics in New York City is seeking a reliable Front Desk Medical Receptionist/Secretary to join our team. You will greet patients, schedule appointments, and manage calls across Bronx, Manhattan, and Queens locations.

The ideal candidate has a high school diploma, strong customer service, bilingual English/Spanish, and proficiency with EMR systems and Microsoft Office. Willingness to travel and a professional, organized approach are essential.

Qualifications

• High school diploma or equivalent.
• Healthcare front desk experience is preferred.
• Bilingual English/Spanish is preferred.
• Willing to travel between Bronx, Manhattan, and Queens locations as needed.

Responsibilities

• Greet patients and visitors professionally.
• Schedule, reschedule, and confirm appointments.
• Answer and direct incoming calls.
• Register new patients and verify demographics and insurance information.
• Collect copayments and maintain payment records.
• Verify insurance eligibility and obtain authorizations when needed.
• Maintain electronic medical records.
• Coordinate communication among patients, therapists, physicians, and insurers.
• Scan, upload, and organize medical documentation.
• Maintain a clean, welcoming reception area.
• Perform general administrative duties.
• Ensure HIPAA confidentiality.
• Travel between Bronx, Manhattan, and Queens clinics as needed.

Skills

Customer service

Organizational skills

Multitasking

Communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Theradynamics in New York City is seeking a reliable Front Desk Medical Receptionist/Secretary to join our team. You will greet patients, schedule appointments, and manage calls across Bronx, Manhattan, and Queens locations.

The ideal candidate has a high school diploma, strong customer service, bilingual English/Spanish, and proficiency with EMR systems and Microsoft Office. Willingness to travel and a professional, organized approach are essential.