Multiservice 911 Dispatcher — Police, Fire & EMS

Regional 911 Intake Solutions; Lovell (WY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee‑assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Big Horn, WY seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services and EMS. The role requires clear communication, priority assessment, and coordination within trained authority.

Duty location is Big Horn, WY with rotation through multiple units. Responsibilities include processing requests, verifying incident details, prioritizing calls, dispatching units, and maintaining records.

Qualifications

• High school diploma or equivalent required or expected.
• Some agencies provide cross-training; credentials may be required depending on assignment.
• Required certifications or timelines are determined by the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Big Horn, WY seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services and EMS. The role requires clear communication, priority assessment, and coordination within trained authority.

Duty location is Big Horn, WY with rotation through multiple units. Responsibilities include processing requests, verifying incident details, prioritizing calls, dispatching units, and maintaining records.