Cross-Agency Public Safety Dispatcher

Regional 911 Intake Solutions; Moccasin (MT); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee‑assistance resources

Continuing education

Shift differentials, certification

Job summary

Regional 911 Intake Solutions in Basin, MT is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. In a combined communications environment, you will process calls and manage radio assignments for several response disciplines.

The role involves understanding procedures, prioritizing incidents, and dispatching units according to approved plans. You may rotate shifts, including nights, weekends, and overtime, and you will review vacancy details and meet

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies provide cross-training or require experience in one or more dispatch disciplines before appointment.
• Credentials may include public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Basin, MT is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. In a combined communications environment, you will process calls and manage radio assignments for several response disciplines.

The role involves understanding procedures, prioritizing incidents, and dispatching units according to approved plans. You may rotate shifts, including nights, weekends, and overtime, and you will review vacancy details and meet