Multimedia Operations Engineer - Live Video & Signage

ICE Clear Europe Limited; New York (NY); Sur place; USD 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

401(k) plan

Life insurance

Paid leave

Résumé du poste

Intercontinental Exchange, Inc. (NYSE) seeks an Engineer for IT Multimedia Operations on-site in New York. The role supports NYSE’s digital signage, AV, broadcast, and digital asset management infrastructure, working closely with IT Multimedia Engineering and Broadcast Services.

The successful candidate will monitor production systems, manage incidents, and coordinate with internal teams and vendors to maintain high availability and rapid response in a financial services environment.

Qualifications

• Bachelor’s degree in CIS, engineering, or related discipline.
• Experience in technology or application support.
• Knowledge of multimedia systems and live streams.

Responsabilités

• Monitor system events and alerts and respond promptly.
• Collaborate with multimedia teams to ensure DR, HA, changes and incidents follow best practices.
• Own production incidents and drive root-cause analysis and resolution.
• Create troubleshooting playbooks and escalation procedures.
• Coordinate with ICE/NYSE staff and third-party vendors for issue resolution.

Connaissances

Live streaming

Broadcast management

Multimedia operations

Financial industry experience

Formation

Bachelor’s degree

Outils

ServiceNow

Salesforce

Dalet

Zignage

Haivision

Content Management Systems

Digital Signage

Video Walls

Splunk

Description du poste

Intercontinental Exchange, Inc. (NYSE) seeks an Engineer for IT Multimedia Operations on-site in New York. The role supports NYSE’s digital signage, AV, broadcast, and digital asset management infrastructure, working closely with IT Multimedia Engineering and Broadcast Services.

The successful candidate will monitor production systems, manage incidents, and coordinate with internal teams and vendors to maintain high availability and rapid response in a financial services environment.