Senior Engineer, Multimedia Engineering

ICE; Chicago (IL); On-site; USD 97,900 - 128,800; Full time

Benefits offered by this job

Healthcare coverage (medical, dental and vision)

401(k) plan

Life insurance

Paid leave for qualifying circumstances

Job summary

A leading global exchange operator is seeking an experienced multimedia systems manager in Chicago, Illinois. The role involves managing high-performance multimedia environments, leading project discussions, and maintaining critical vendor relationships. Ideal candidates should have over 10 years of experience in multimedia technologies and strong organizational skills. Competitive compensation and benefits are offered.

Qualifications

• 10+ years of hands-on experience in multimedia and broadcast technologies.
• Strong organizational and performance-oriented skills.
• Experience supporting an on-air environment.

Responsibilities

• Manage activities related to multimedia environment maintenance.
• Lead project design discussions for scalable media systems.
• Provide technical analysis to guide teams during system implementation.

Skills

Digital Signage

AV over IP networking

Problem-solving

Project management

Live streaming video

Broadcast media systems

Time management

Education

Bachelor's degree in computer science or related field

Tools

Dalet

Linux

Windows

MacOS

Job description

Job Purpose

Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We value innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team‑based environment demonstrating strong problem‑solving and decision‑making abilities and the highest degree of professionalism.

Responsibilities

• Manage all activities related to designing, planning, building, monitoring and maintenance of high performance, high availability, multimedia environments (Digital Signage, Broadcast Operations, IPTV, Video Walls, AV/IT Technologies including AV over IP networking)
• Lead project design discussions around scalable media systems architecture and document requirements including system diagrams, RFPs, hardware specifications, redundancy/high availability/disaster recovery models and POCs/mockups where required
• Manage project‑related relationships with AV integrators, external AV system designers, and internal business unit, and executive leadership. Review, interpret, and maintain critical service contracts with vendors and service providers
• Design and maintain SLA requirements and provide technical analysis to guide teams (IT Multimedia Operations and Engineering) pre, during and post system implementation
• Design robust system‑wide issue resolution workflows for NYSE Multimedia business processes which continuously improve media systems performance, including communication with the larger IT Operations team for major impact incidents to discover root cause and corrective actions

Knowledge And Experience

• Bachelor's degree in computer science or related multimedia, broadcast, or technology degree
• 10+ year’s hands on experience in Digital Signage, Dalet, IPTV/streaming, Video Walls, AV/IT Technologies including AV over IP networking, Broadcast Control Rooms and Equipment, as well as multimedia asset management and engineering
• Comprehensive knowledge of workflows around live streaming video, broadcast media systems, video editing systems, TV control rooms and connectivity
• Proficient with disaster recovery, high availability and complex problem solving
• Strong server‑client fundamentals with operating system and networking know‑hows in Linux, Windows and MacOS
• Strong understanding of TCP/IP, Firewalls, ACLs, multicast, unicast and AV over IP networking
• Strong organizational, project management and performance‑oriented time management skills
• Experience being in a fast‑paced critical environment where quick decisions need to be made
• Experience supporting an on‑air environment to ensure smooth operations and efficient delivery
• Experience in engineering and supporting broadcast centers, studios and control rooms

Preferred

• Able to work independently, handle simultaneous tasks and be adept at prioritizing
• The ability to lift 50+ lbs., bend, stretch, and climb is required for this role
• Strong leadership skills to guide and motivate teammates, including the ability to collaborate with executives and senior stakeholders to provide effective organizational strategies for maintaining continuous development of design and engineering best practices, processes, and daily support

Base Salary Range

The expected base salary for this role, if located in Illinois, is between $97,900 - 128,800 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. Regular full‑time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.