Multimedia Content Designer

Apex Systems; Merrifield (VA); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

ESPP

401K

HSA

EAP

Discount program

Certification discounts

Job summary

Everforth Apex Systems is seeking a Content Designer in Vienna, VA (Hybrid) to shape product experiences by crafting useful, user-centered content across interfaces, emails, and educational materials.

You will own the messaging strategy, manage the UX writing workflow, and collaborate with product, design, research, legal, and engineering to ensure timely, cohesive narratives that align with brand voice.

Qualifications

• Bachelor’s degree in English, Communications, Journalism, or equivalent.
• Five+ years in UX content design, UX writing or content strategy with advanced project management experience.

Responsibilities

• Design, write, edit, test, and improve content across product flows and notifications.
• Develop and manage content strategy to ensure messaging consistency.
• Create guidelines for voice, tone, headers, CTAs and messaging conventions.
• Inventory and audit existing digital content to identify gaps and improvements.
• Collaborate with product, design, research, customer experience, legal and engineering teams.
• Advocate for content design best practices within UX and design disciplines.
• Research and analyze messaging challenges; craft targeted copy.
• Originate innovative concepts for user experience messaging.
• Manage multiple projects with priorities and timelines.

Skills

UX content design

Content strategy

Project management

Education

Bachelor’s degree in English, Communications, Journalism

Tools

Microsoft Word

Job description

Job#: 3058935

Job Description:

Content Designer

Location: Vienna, Virginia (Hybrid)

Alternate Location: Remote U.S.

Role Overview

We are seeking a skilled professional to shape product experiences by creating useful, meaningful content that helps users complete their tasks. This position sets the vision for content and drives cohesive product narratives across multiple digital platforms and touchpoints. The successful candidate will manage the user experience writing workflow, maintain project deadlines, and ensure timely deliverables to the design team. Operating independently with limited guidance, this individual will participate in the evolution of user experience messaging strategy in alignment with brand tone and voice guidelines.

Key Responsibilities

• Design, write, edit, test, and improve content across product flows, interface language, emails, push notifications, and educational materials to help users achieve their goals.
• Develop and manage an effective content strategy throughout the product development lifecycle to ensure messaging consistency.
• Create and manage content guidelines, principles, and best practices for voice, tone, headers, call-to-action buttons, formatting, and messaging conventions.
• Inventory and audit existing digital content to identify gaps and implement improvements for user experience and business performance.
• Collaborate with cross-functional partners across product, design, research, customer experience, legal, and engineering teams.
• Advocate for content design best practices within the broader user experience and design disciplines.
• Research and analyze moderately complex messaging challenges, utilizing targeted copy to resolve issues.
• Originate innovative concepts and strategic approaches to user experience messaging to drive significant product impact.
• Manage multiple projects simultaneously, prioritizing tasks according to project needs, level of effort, and timelines.

Required Qualifications

Education: Bachelor’s degree in English, Communications, Journalism, or an equivalent combination of education, training, and experience.

Experience: Five or more years of experience in user experience content design, user experience writing, or content strategy, alongside advanced project management experience leading project teams and managing timelines.

Technical Skills: Proficiency in Microsoft Word, working knowledge of modern development standards and techniques, and familiarity with web, mobile, and application design best practices.

Preferred Qualifications

• Master’s degree in English, Communications, Journalism, or an equivalent combination of education, training, and experience.
• Knowledge of the financial services industry and related products.
• Human Factors Institute Certified Analyst designation.

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road Suite 200 Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.