Multiline Call Center Operator

Larkin Community Hospital, Inc.; Florida; On-site; USD 26,000 - 36,000; Full time

Job summary

Larkin Community Hospital, Inc. in Hialeah, Florida is seeking a Telephone Operator to manage incoming and outgoing calls with professionalism, directing callers to the correct departments and serving as the first point of contact for clients and staff.

This role emphasizes maintaining accurate call logs, multitasking across multiple lines, and delivering courteous service to support smooth operations and positive patient and customer experiences.

Qualifications

• High school diploma or equivalent required.
• Experience as a telephone operator or in customer service preferred.
• Strong verbal communication and professional telephone manner essential.

Responsibilities

• Handle incoming and outgoing calls and route to appropriate departments.
• Serve as first point of contact for clients, partners, and staff.
• Maintain accurate call logs and multitask in a fast-paced environment.

Skills

Verbal communication

Multitasking

Professional phone manner

Time management

Customer service

Education

High School Diploma or Equivalent

Tools

Telephone systems

CRM tools

Job description

Larkin Community Hospital, Inc. in Hialeah, Florida is seeking a Telephone Operator to manage incoming and outgoing calls with professionalism, directing callers to the correct departments and serving as the first point of contact for clients and staff.

This role emphasizes maintaining accurate call logs, multitasking across multiple lines, and delivering courteous service to support smooth operations and positive patient and customer experiences.