Multi-Line Customer Service Operator

Larkin Community Hospital, Inc.; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Larkin Community Hospital in Hialeah, FL seeks a Telephone Operator to manage inbound and outbound calls, directing inquiries to the correct departments and maintaining a professional image. The role supports daily operations with accurate call logs and courteous service.

Ideal candidates provide a high school diploma and experience in customer service or phone operations, with basic office software proficiency and strong communication skills.

Qualifications

• High school diploma or equivalent.
• Proven experience in a telephone operator or customer service role.
• Basic proficiency with telephone systems and office software.
• Strong verbal communication skills and a professional telephone manner.
• Ability to multitask and manage time effectively in a fast-paced environment.

Responsibilities

• Handle inbound and outbound calls and direct inquiries to the appropriate departments.
• Maintain accurate call logs and ensure courteous, efficient communication.
• Support internal staff and clients by routing information and providing basic assistance.

Skills

Verbal communication

Multitasking

Time management

Telephone etiquette

Education

High school diploma

Tools

CRM software

Job description

Larkin Community Hospital in Hialeah, FL seeks a Telephone Operator to manage inbound and outbound calls, directing inquiries to the correct departments and maintaining a professional image. The role supports daily operations with accurate call logs and courteous service.

Ideal candidates provide a high school diploma and experience in customer service or phone operations, with basic office software proficiency and strong communication skills.