Multifamily Tech Adoption Specialist

Cushman & Wakefield; Creve Coeur (MO); On-site; USD 64,000 - 75,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Flexible Spending Accounts

Retirement Savings Plans

Life & Disability Insurance

Paid Time Away

Job summary

Cushman & Wakefield is seeking a Multifamily Ancillary Services Product Specialist to drive adoption of technology solutions across property and corporate teams. You will act as SME, coordinate with vendors, and support AI-enabled leasing tools while ensuring platform alignment with operations leadership.

The role requires 2–3 years of relevant property technology experience and strong Excel skills. This is a on-site role with a competitive benefits package and salary range of $63,750–$75,000

Qualifications

• 2–3 years of experience supporting property technology platforms such as Yardi RentCafe, RealPage Suite, EliseAI, Knock, or Happy Co.
• Strong knowledge of Microsoft Excel, including formulas, pivot tables, and data analysis tools.
• Strong written and verbal communication skills, with ability to translate technical concepts for non-technical audiences.

Responsibilities

• Adopt and drive utilization of assigned ancillary technology products across property and corporate teams.
• Develop SOPs, workflows, and job aids; advise teams on platform usage and consistency across portfolio.
• Act as SME and primary escalation point; coordinate with vendor support for issues requiring vendor action.
• Review usage and performance data to identify gaps and intervene with targeted outreach or configuration changes.
• Support AI-enabled leasing and resident engagement tools; monitor quality and guide vendor tuning.
• Lead rollout of new ancillary tech products and feature releases across the portfolio.

Skills

Yardi RentCafe

RealPage Suite

EliseAI

Knock

Happy Co

Tools

Microsoft Excel

Job description

Cushman & Wakefield is seeking a Multifamily Ancillary Services Product Specialist to drive adoption of technology solutions across property and corporate teams. You will act as SME, coordinate with vendors, and support AI-enabled leasing tools while ensuring platform alignment with operations leadership.

The role requires 2–3 years of relevant property technology experience and strong Excel skills. This is a on-site role with a competitive benefits package and salary range of $63,750–$75,000