Multifamily Property Manager Assistant | Growth & Ops

Harbor Group Management in; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with Employer Matching

PTO & Holidays

Parental Leave

Birthday Off

Flexible Spending Accounts

Life Insurance

Short-Term Disability

Health Savings Account

Insta Pay Eligible

Employee Assistance Program

Job summary

Harbor Group Management is seeking a Multi-Site Assistant Property Manager to support the Property Manager with daily financial, operational, and administrative tasks across a multifamily community.

The role emphasizes rent collection, leasing support, financial reporting, and resident relations, with on-site supervision in the manager's absence. Proficiency in Yardi/OneSite/MRI and MS Office is required.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years of experience in multifamily property management.
• Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
• Proficient with Microsoft Office and Property Management software experience is a must.
• Comfortable with G/L postings, Security Deposit Accounting, and financial reconciliations.
• Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Must be customer-service oriented with the ability to interact professionally with residents and vendors.

Responsibilities

• Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures.
• Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.
• Process accounts payable and vendor invoices; ensure proper coding, approvals, and reconciliation.
• Assist with month-end close-out procedures, general ledger postings, and security deposit accounting.
• Assist in leasing efforts including showing units, processing applications, and executing lease agreements.
• Support lease renewal programs and educate new and prospective residents on community policies.
• Shop competitive properties regularly to maintain market awareness.
• Respond promptly and professionally to resident complaints, service requests, and inquiries.
• Promote resident satisfaction and retention through excellent customer service and proactive communication.
• Circulate community notices and correspondence on a weekly, monthly, or as-needed basis.
• Use property management software (e.g., Yardi, OneSite, or MRI) for transaction entry, record keeping, and reporting.
• Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws.
• Assist with resident move-ins and move-outs, including lease term reviews, fee application, and disposition processing.
• Coordinate with the maintenance team to ensure timely unit turns and service requests.
• Act as on-site supervisor in the absence of the Property Manager.
• Assist in training and supervising property staff, delegating tasks as appropriate.
• Maintain open communication with ownership/management and provide community performance updates as needed.

Skills

Property management

Rent collection

Customer service

Communication

Organizational skills

Education

High School Diploma

Tools

Yardi

OneSite

MRI

Microsoft Office

Job description

Harbor Group Management is seeking a Multi-Site Assistant Property Manager to support the Property Manager with daily financial, operational, and administrative tasks across a multifamily community.

The role emphasizes rent collection, leasing support, financial reporting, and resident relations, with on-site supervision in the manager's absence. Proficiency in Yardi/OneSite/MRI and MS Office is required.