Multifamily Property Admin & Leasing Coordinator

General Services Corporation (GSC); Richmond (VA); On-site; USD 62,323,000 - 73,784,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

401(k) Retirement Savings Plans

25% Employee Rental Discount at any G 

Job summary

General Services Corporation (GSC) is seeking a Leasing Consultant to handle administrative and customer-facing tasks across multiple properties in the Richmond area. The role involves deposits, lease renewals, property inspections, and supporting the property manager with daily operations and guest communications.

Responsibilities include mail handling, filing, utility billing, move-out paperwork, rent verifications, and coordinating with leasing staff to qualify applicants.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years working knowledge as a leasing consultant of conventional properties.
• Strong sales and customer-service mindset.

Responsibilities

• Prepares courier mail for pick up and receives mail from Regional and distributes.
• Checks drop box daily.
• Filing and Maintaining files; current and dead files
• Maintain Office Supplies - Requisitions
• Batch and Settlement Report of credit card machine at the end of day.
• Complete purchase orders for property manager review.
• Code utility bills and complete any pro-rations. Bill resident accounts.
• Prepare Utility Letter for Property Manager/Business Manager to sign and send to resident.
• Maintain GSC Utility log.
• Assist with deposit preparation.
• Assist with collection procedures.
• Compare approved Excel Renewal Worksheet with MRI worksheet. If any differences are detected contact the MRI Specialist.
• Assist in the Lease renewal process in MRI.
• Inspects property twice a week for resident handbook violations. Notified Property Manager of said violation. Notes any service required.
• Prepare complaint letters at the direction of Business or Property Manager.
• Assist in preparing all move out paperwork including receipt of vacate notices, preparation and distribution of 109/109A, 905/101 keys to service at time of move out.
• Assist in preparing move-out kits.
• Assist with maintaining and updating 30-Day Tickler file for move-outs and violation letters.
• Respond to rental verification requests in accordance with policy.
• Respond to Security deposit refund inquiries.
• Assist in Maintaining and updating gate card system. Notify gate service of damaged gate and bill responsible resident.
• Bill service invoices in MRI, send resident a copy and place a copy in file.
• Assist with the preparation and filing of court papers.
• Assist in preparing notification for extermination
• Assist in preparing move-out kits.
• Assist with maintaining and updating 30-Day Tickler file for move-outs and violation letters.

Skills

Sales

Supervision

Interpersonal skills

Problem-solving

Analysis

Boundaries

Courtesy

Flexibility

Follow-up

Judgment

English proficiency

Weekend work

People-oriented

Learning & adaptability

Education

High school diploma or equivalent

Job description

General Services Corporation (GSC) is seeking a Leasing Consultant to handle administrative and customer-facing tasks across multiple properties in the Richmond area. The role involves deposits, lease renewals, property inspections, and supporting the property manager with daily operations and guest communications.

Responsibilities include mail handling, filing, utility billing, move-out paperwork, rent verifications, and coordinating with leasing staff to qualify applicants.