Multifamily Operations Lead - Training, PM & Growth

RiseMe; Albuquerque (NM); On-site; USD 65,000 - 90,000; Full time

Job summary

Laramar is seeking an Operations Manager to partner with Regional and Community Managers across the portfolio. This role provides interim leadership during staffing transitions, supports training and development, leads ResMan training, and manages special projects.

It ensures consistency, compliance, and performance while driving process improvements and team development across communities. The ideal candidate has multifamily property management experience, strong organizational and

Qualifications

• 3+ years of multifamily property management experience required.
• Community Manager experience required.
• Affordable housing experience preferred.
• Strong working knowledge of ResMan or similar property management software.
• Experience training, coaching, and supporting site teams.
• Strong organizational, problem-solving, and communication skills.
• Valid driver's license and reliable transportation required.

Responsibilities

• Provide interim Community Manager coverage during vacancies, leaves, and staffing transitions.
• Support Community Managers with operations, leasing, resident relations, collections, and financial performance.
• Train and onboard team members on company processes, policies, and ResMan.
• Serve as a resource for best practices and process improvements.
• Conduct community and file audits to ensure compliance with company standards and affordable housing requirements, as applicable.
• Assist with budgeting, month-end reporting, delinquency management, and reporting.
• Lead or support special projects, acquisitions, software implementations, and operational initiatives.
• Partner with Regional Managers to identify challenges and implement solutions.
• Travel throughout the portfolio to provide onsite support as needed.
• Perform other duties, responsibilities, and special projects as assigned.

Skills

Multifamily PM experience

Community Manager experience

Affordable housing experience

Training & coaching

Organizational skills

Communication skills

Driver's license

Tools

ResMan

Job description

Laramar is seeking an Operations Manager to partner with Regional and Community Managers across the portfolio. This role provides interim leadership during staffing transitions, supports training and development, leads ResMan training, and manages special projects.

It ensures consistency, compliance, and performance while driving process improvements and team development across communities. The ideal candidate has multifamily property management experience, strong organizational and