Multifamily Maintenance Technician – Growth & Benefits

Harbor Group Management Company; Worcester (MA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Job summary

Harbor Group Management Company in Worcester, MA is seeking a Maintenance Technician to keep the property's buildings, grounds, amenities, and common areas safe, clean, and functional. You will respond to resident service requests, perform routine maintenance, and coordinate with vendors as needed.

The role requires hands-on skills in plumbing, electrical, HVAC, carpentry and appliance repair, plus the ability to work outdoors in all weather and on-call evenings/weekends.

Qualifications

• One-year prior experience in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• HVAC certification preferred; EPA Type I & II or Universal certification required for refrigerant handling.
• Multifamily (apartment) maintenance experience highly desired.
• Must be available for emergency on-call, including evenings and weekends upon the needs of the property.
• Valid driver’s license required (for golf cart operation if applicable).
• Must be customer-service oriented with the ability to interact professionally with residents.
• Strong attention to detail and the ability to follow instructions and safety guidelines.
• Any other certifications as required by local and state laws.

Responsibilities

• Perform technical and mechanical maintenance, including plumbing, electrical, HVAC, carpentry, appliance repair, and glass replacement.
• Respond to resident service requests promptly, using a work order system to track and complete repairs in accordance with company standards and local codes.
• Conduct preventative maintenance and repair tasks across the property to ensure efficient and safe operation.
• Prepare vacant units for new residents by completing inspections, creating punch lists, scheduling contractors, performing needed repairs, and conducting quality checks.
• Maintain clean and functional amenity areas, including breezeways, pool areas, and common spaces, through regular cleaning, trash removal, pressure washing, and minor painting.
• Access and manage maintenance tools and materials, track inventory use, and notify supervisors of reorder needs.
• Practice cost-effective maintenance by repairing rather than replacing parts and using tools and supplies efficiently.
• Support company safety policies by attending safety meetings, completing OSHA training, and accurately reporting incidents.
• Inspect work completed by vendors or contractors to ensure compliance with quality and scope expectations.
• Assist in property inspections to identify maintenance needs and ensure proper upkeep.

Skills

HVAC maintenance

Plumbing

Electrical

Carpentry

Appliance repair

Preventative maintenance

Customer service

Job description

Harbor Group Management Company in Worcester, MA is seeking a Maintenance Technician to keep the property's buildings, grounds, amenities, and common areas safe, clean, and functional. You will respond to resident service requests, perform routine maintenance, and coordinate with vendors as needed.

The role requires hands-on skills in plumbing, electrical, HVAC, carpentry and appliance repair, plus the ability to work outdoors in all weather and on-call evenings/weekends.