Multifamily Maintenance Team Lead

Cortland; Alexandria (VA); On-site; USD 75,000 - 87,000; Full time

Job summary

Cortland is seeking a Service Manager to lead the maintenance team for a multifamily community in Virginia. You will oversee operations, staff, safety, and preventative programs to ensure resident satisfaction and asset preservation.

The role demands strong leadership, hands‑on problem solving, and exceptional customer service, with responsibilities spanning budget management, vendor coordination, and ensuring compliance with safety standards.

Qualifications

• 3-5+ years of maintenance experience; multifamily experience preferred.
• EPA and CPO certifications are required.
• Valid Class E driver's license.
• Strong customer service and communication skills.

Responsibilities

• Lead maintenance team to deliver timely, high‑quality service.
• Oversee preventative maintenance programs and scheduling.
• Manage budget, inventory, and vendor coordination.
• Support on‑call rotations and emergency responses.

Skills

Leadership

Communication

Team management

Safety protocols

Education

High school diploma or equivalent

Technical training or college coursework

Tools

EPA certification

CPO certification

Job description

Cortland is seeking a Service Manager to lead the maintenance team for a multifamily community in Virginia. You will oversee operations, staff, safety, and preventative programs to ensure resident satisfaction and asset preservation.

The role demands strong leadership, hands‑on problem solving, and exceptional customer service, with responsibilities spanning budget management, vendor coordination, and ensuring compliance with safety standards.