Multifamily Maintenance Specialist (On-Call)

Colonial Group; Hampton (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

Colonial Group in Hampton, VA is seeking a Maintenance Technician to safeguard the property's physical integrity, handle routine upkeep, respond to resident requests, and support safe, efficient operations across buildings and common areas.

The role requires a minimum of one year in general maintenance, HVAC certification if possible, and a strong customer-service focus. On-call availability, a valid driver's license, and adherence to safety guidelines are essential.

Qualifications

• One-year prior experience in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• HVAC certification preferred; EPA Type I & II or Universal certification required for refrigerant handling.
• Multifamily (apartment) maintenance experience highly desired.
• Must be available for emergency on-call, including evenings and weekends upon the needs of the property.
• Valid driver’s license required (for golf cart operation if applicable).
• Must be customer-service oriented with the ability to interact professionally with residents.
• Strong attention to detail and the ability to follow instructions and safety guidelines.
• Any other certifications as required by local and state laws.

Responsibilities

• Perform technical and mechanical maintenance across plumbing, electrical, HVAC, carpentry, appliance repair, and glass replacement.
• Respond to resident service requests promptly using a work order system to track and complete repairs in accordance with company standards and local codes.
• Conduct preventative maintenance and repair tasks across the property to ensure efficient and safe operation.
• Prepare vacant units for new residents by completing inspections, creating punch lists, scheduling contractors, performing needed repairs, and conducting quality checks.
• Maintain clean and functional amenity areas, including breezeways, pool areas, and common spaces, through regular cleaning, trash removal, pressure washing, and minor painting.
• Access and manage maintenance tools and materials, track inventory use, and notify supervisors of reorder needs.
• Practice cost-effective maintenance by repairing rather than replacing parts and using tools and supplies efficiently.
• Support company safety policies by attending safety meetings, completing OSHA training, and accurately reporting incidents.
• Inspect work completed by vendors or contractors to ensure compliance with quality and scope expectations.
• Assist in property inspections to identify maintenance needs and ensure proper upkeep.

Skills

General maintenance

HVAC certification

EPA Type I & II or Universal

Multifamily maintenance

Emergency on-call

Driver's license

Customer service

Detail oriented

Safety compliance

Job description

Colonial Group in Hampton, VA is seeking a Maintenance Technician to safeguard the property's physical integrity, handle routine upkeep, respond to resident requests, and support safe, efficient operations across buildings and common areas.

The role requires a minimum of one year in general maintenance, HVAC certification if possible, and a strong customer-service focus. On-call availability, a valid driver's license, and adherence to safety guidelines are essential.