Multifamily Community Director - Growth & Team Leader

Hilltop Residential; Grand Prairie (LA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

401k with Company Match

Comprehensive Medical, Dental and VIsn

Paid Life Insurance

Employee Referral Program

Short and Long Term Disability

Paid Time Off

Employee Rent Discount Program

Growth Opportunities

Job summary

Hilltop Residential in Grand Prairie, TX is seeking a Community Director to oversee daily operations of a multifamily community, drive occupancy, retention, and resident satisfaction.

You will mentor leasing, maintenance, and administrative staff, analyze performance, manage budgets and rent collections, and develop marketing strategies to attract residents.

Strong leadership, excellent communication, and experience with OneSite by RealPage and MS Office are preferred.

Qualifications

• Experience as a Community Director in multifamily property management with a proven track record.
• Ability to effectively lead and manage a diverse team of staff members.
• Strong analytical skills with the ability to assess community needs, solve problems, and implement practical solutions.
• Excellent verbal and written communication, with strong interpersonal skills.

Responsibilities

• Oversee and manage the daily operations of the community, ensuring a high standard of service and resident satisfaction.
• Lead, mentor, and support a team of leasing, maintenance, and administrative staff, fostering a positive work environment and culture of collaboration.
• Analyze community performance, set goals, and implement strategies to meet occupancy, leasing, and retention targets.
• Monitor and manage the financial performance of the property, including budgeting, rent collections, and expense control.
• Develop and implement marketing strategies to attract and retain residents.
• Ensure compliance with all student housing policies, safety regulations, and legal requirements.
• Maintain current knowledge and understanding of the industry, competition, and market.
• Address resident concerns and issues, providing excellent customer service and creating a welcoming living environment.
• Conduct regular inspections of the property to maintain a high standard of cleanliness, safety, and overall appeal.
• Report regularly to senior management on community performance and areas for improvement.
• Generate strategic plans to meet individual and community performance goals and achieve market results that consistently exceed sub-market occupancy and rent growth performance
• Demonstrate a people driven attitude by building strong working relationships with your team members, peers, leadership, and support department team members

Skills

Team leadership

Analytical skills

Communication

Prioritization

Education

Bachelor’s degree preferred

Tools

OneSite by RealPage

Microsoft Office

Excel

Outlook

Job description

Hilltop Residential in Grand Prairie, TX is seeking a Community Director to oversee daily operations of a multifamily community, drive occupancy, retention, and resident satisfaction.

You will mentor leasing, maintenance, and administrative staff, analyze performance, manage budgets and rent collections, and develop marketing strategies to attract residents.

Strong leadership, excellent communication, and experience with OneSite by RealPage and MS Office are preferred.