Multi-Branch Financial Services Pro - Flexible Coverage

World Finance; El Paso (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

World Finance seeks an Overstaff Financial Services Representative to support multiple branches. You will act as a flexible problem-solver, helping customers with loans, payments, deposits, and daily branch operations while upholding company values across locations.

Join a growth-minded team with a focus on customer service, financial wellness, and collaboration. This role requires travel between branches and a reliable vehicle, with bilingual English/Spanish proficiency as a must-have.

Qualifications

• Bilingual in English and Spanish required.
• Valid driver's license and reliable vehicle.
• Basic computer proficiency and comfort with new systems.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent the company’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.

Skills

Bilingual English/Spanish

Customer service

Basic computer skills

Job description

World Finance seeks an Overstaff Financial Services Representative to support multiple branches. You will act as a flexible problem-solver, helping customers with loans, payments, deposits, and daily branch operations while upholding company values across locations.

Join a growth-minded team with a focus on customer service, financial wellness, and collaboration. This role requires travel between branches and a reliable vehicle, with bilingual English/Spanish proficiency as a must-have.