Multi-Unit Retail Sales Manager: Lead Teams, Drive Growth

Tcc-Wireless; Salinas (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid Training

Unlimited commission potential

Opportunities for career growth and专业的

Job summary

JM Wireless, a Metro by T-Mobile Authorized Retailer, seeks a Multi-Unit Retail Sales Manager to lead multiple stores in Salinas, CA, driving exceptional customer experiences and store profitability. You’ll coach teams, manage scheduling, and oversee operations with a focus on growth and service excellence.

The role requires 2–4 years of retail management and sales leadership; a Bachelor's degree is preferred, with a strong emphasis on customer satisfaction in a fast-paced environment.

Qualifications

• High School Diploma/GED required
• Bachelor's degree preferred
• 2-4 years of management experience in retail sales
• 2-4 years in sales and sales management experience
• Passion for customer satisfaction and delivering outstanding experiences
• Team player mentality with a drive to succeed in a fast-paced sales environment
• Must be able to move and/or lift up to 25 pounds
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor

Responsibilities

• Maintain store operations, staffing, scheduling, and marketing efforts.
• Accountable for overseeing all retail operations, including recruitment, training, marketing, loss prevention, and store profitability.
• Coach and develop team members to excel in customer service and sales.
• Resolve customer issues to enhance their Metro By T-Mobile experience.
• Drive sales and operational excellence through embracing new initiatives.
• Maintain a clean and organized store environment.
• Recruit team members passionate about technology and customer relationships.
• Support team growth through training development and mentorship.
• Stay updated on products, services, and leadership practices.
• Foster an inclusive team environment.
• Creating and maintaining a schedule at/or under labor budget.
• Overseeing store inventory management through daily and monthly stock audit.
• Stay ahead of the curve by partnering with our Sales, Operations, Finance, HR and Training teams.

Skills

Retail management

Team leadership

Customer service

Sales

Scheduling

Inventory management

Communication

Education

High School Diploma/GED

Bachelor's degree

Job description

JM Wireless, a Metro by T-Mobile Authorized Retailer, seeks a Multi-Unit Retail Sales Manager to lead multiple stores in Salinas, CA, driving exceptional customer experiences and store profitability. You’ll coach teams, manage scheduling, and oversee operations with a focus on growth and service excellence.

The role requires 2–4 years of retail management and sales leadership; a Bachelor's degree is preferred, with a strong emphasis on customer satisfaction in a fast-paced environment.