Multi-Unit Retail Sales Manager — Lead Teams, Drive Growth

Tcc-Wireless; Ceres (CA); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Unlimited commission

Paid training

Benefits

Career growth

Job summary

JM Wireless LLC, a Metro by T-Mobile Authorized Retailer, is seeking a skilled Multi-Unit Retail Sales Manager to lead operations across multiple stores in CA. You will coach teams, manage scheduling, and drive store performance to deliver exceptional customer experiences.

This exempt role requires 2–4 years in retail management and a track record of sales leadership. You’ll collaborate with cross-functional teams, stay updated on products, and foster an inclusive, high-energy store culture.

Qualifications

• High School Diploma/GED required.
• Bachelor's degree preferred.
• 2-4 years of management experience in retail sales.
• 2-4 years in sales and sales management experience.
• Passion for customer satisfaction and delivering outstanding experiences.
• Team player mentality with a drive to succeed in a fast-paced sales environment.
• Must be able to move and/or lift up to 25 pounds.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.

Responsibilities

• Maintain store operations, staffing, scheduling, and marketing efforts.
• Accountable for overseeing all retail operations, including recruitment, training, marketing, loss prevention, and store profitability.
• Coach and develop team members to excel in customer service and sales.
• Resolve customer issues to enhance their Metro By T-Mobile experience.
• Drive sales and operational excellence through embracing new initiatives.
• Maintain a clean and organized store environment.
• Recruit team members passionate about technology and customer relationships.
• Support team growth through training development and mentorship.
• Stay updated on products, services, and leadership practices.
• Foster an inclusive team environment.
• Creating and maintaining a schedule at/or under labor budget.
• Overseeing store inventory management through daily and monthly stock audit.
• Stay ahead of the curve by partnering with our Sales, Operations, Finance, HR and Training teams.

Skills

Retail management

Sales leadership

Customer service

Team leadership

Communication skills

Education

High School Diploma/GED

Bachelor's degree

Job description

JM Wireless LLC, a Metro by T-Mobile Authorized Retailer, is seeking a skilled Multi-Unit Retail Sales Manager to lead operations across multiple stores in CA. You will coach teams, manage scheduling, and drive store performance to deliver exceptional customer experiences.

This exempt role requires 2–4 years in retail management and a track record of sales leadership. You’ll collaborate with cross-functional teams, stay updated on products, and foster an inclusive, high-energy store culture.