Multi-Unit Restaurant Ops Lead (6–9 Units, PE Backed)

Leap Brands; Chicago (IL); On-site; USD 117,000 - 143,000; Full time

Benefits offered by this job

Travel reimbursement

Full benefits package

Performance-based bonus

Job summary

Leap Brands, a private equity backed full-service restaurant group, is seeking a Director of Operations to oversee 6 to 9 locations. You will drive brand standards, operational consistency, people development, and financial performance across all units.

The role demands multi-unit leadership, hands-on execution, and the ability to build high-performing teams at scale while traveling across markets.

Qualifications

• Multi-unit leadership experience in full-service restaurants.
• Proven track record managing 5 to 10 locations or similar scope.
• Strong understanding of P&L ownership, forecasting, labor planning, and cost controls.
• Skilled in developing leaders, holding teams accountable, and creating a performance culture.
• Ability to travel frequently across assigned territory.
• Strong communication, problem solving, and operational execution skills.

Responsibilities

• Provide direct oversight to 6 to 9 full-service locations ensuring operational excellence, quality, and guest satisfaction across all units.
• Lead, coach, and develop General Managers with a focus on training, accountability, and long term retention.
• Drive strong P&L management including labor, COGS, controllables, and profitability targets.
• Partner with senior leadership on operational strategy, performance initiatives, and growth plans.
• Ensure brand standards, compliance, food safety, and service expectations are consistently met.
• Conduct regular restaurant visits to support teams, assess performance, and execute action plans.
• Support new hire onboarding, succession planning, and internal development pipelines.
• Lead operational rollouts, process improvements, and systems adoption across assigned markets.
• Maintain strong communication with cross functional partners including finance, HR, training, and marketing.

Skills

Multi-unit leadership

P&L management

Team development

Operational excellence

Job description

Leap Brands, a private equity backed full-service restaurant group, is seeking a Director of Operations to oversee 6 to 9 locations. You will drive brand standards, operational consistency, people development, and financial performance across all units.

The role demands multi-unit leadership, hands-on execution, and the ability to build high-performing teams at scale while traveling across markets.