Multi-Unit Market Leader - Retail Operations

Alternative Medicine; Metairie (LA); On-site; USD 90,000 - 120,000; Full time

Job summary

Alternative Medicine seeks a Market Manager to lead performance across multiple retail locations in the Metairie market. You will drive store leadership development, optimize sales and expenses, and ensure consistent customer experience across all locations.

You will monitor KPIs, manage inventory controls, and collaborate with regional leadership. Travel within the market is required; flexibility for evenings and weekends will be needed to support business needs.

Qualifications

• 4+ years of leadership in retail or service industries.
• Experience leading leaders across multiple locations.
• Strong customer service and coaching skills.
• Experience with inventory, cash controls, and labor management.
• Willingness to travel regularly within the market.
• Ability to meet background and licensing requirements.
• Flexible availability including evenings, weekends, holidays.

Responsibilities

• Lead GMs and store leadership teams across the market.
• Drive hiring, onboarding, training, coaching, and performance standards.
• Build leadership bench and internal growth within the market.
• Ensure consistent execution and market-wide standards.
• Monitor market KPIs and drive improvements.
• Oversee inventory accuracy, shrink, and loss prevention.
• Ensure daily operations and cash handling across locations.
• Foster a high-quality customer experience market-wide.
• Travel between locations to support operations.

Skills

Leadership

Multi-unit leadership

Customer service

Team development

Inventory control

Cash handling

Labor management

Travel flexibility

Communication skills

Problem solving

Tools

Retail systems

Reporting tools

Job description

Alternative Medicine seeks a Market Manager to lead performance across multiple retail locations in the Metairie market. You will drive store leadership development, optimize sales and expenses, and ensure consistent customer experience across all locations.

You will monitor KPIs, manage inventory controls, and collaborate with regional leadership. Travel within the market is required; flexibility for evenings and weekends will be needed to support business needs.