Multi-Unit Leader

Sonic Drive-In; Miami (AZ); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading company in the quick service restaurant sector is seeking a Multi-Unit Leader to oversee operations across multiple drive-ins. This role involves managing General Managers, ensuring quality service, training employees, and maintaining operational standards. Applicants should have extensive restaurant management experience, strong leadership skills, and a commitment to guest satisfaction.

Benefits

Flexible hours

Competitive pay

Cool uniform

Qualifications

• Minimum three years of restaurant management experience, preferably in QSR.
• Experience in multi-unit supervision required.
• Adherence to appearance, uniform, and hygiene standards.

Responsibilities

• Managing, training, and coaching General Managers across multiple locations.
• Overseeing operational standards and guest satisfaction.
• Recruiting and hiring management team members.

Skills

Leadership

Communication

Problem Solving

Education

High school diploma or equivalent

Advanced studies preferred

Tools

Basic accounting skills

Computer skills

Job description

SONIC Multi-Unit Leader

SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours, and a cool uniform.

As a SONIC Multi-Unit Leader, you will manage the operations of all General Managers and employees within multiple SONIC drive-ins. Your responsibilities include training and supporting employees to ensure the delivery of quality food in a clean, safe, and efficient environment, providing guests with an enjoyable experience. Key duties include:

1. Managing, training, and coaching General Managers and conducting management orientation.
2. Directing and assigning employees to meet operational standards.
3. Overseeing employees and management in performing duties across various stations during shifts, ensuring standards for food preparation, presentation, and service are met.
4. Ensuring compliance with employee handbook policies and practices.
5. Addressing employee issues and policy violations promptly and reporting them to supervisors.
6. Reviewing work schedules to ensure proper staffing and service levels.
7. Monitoring cost control procedures and taking corrective actions as needed.
8. Auditing employment and payroll records.
9. Focusing on guest satisfaction and responding to escalated guest requests and complaints.
10. Recruting, interviewing, and hiring management team members.
11. Approving compensation levels within company guidelines.
12. Preparing operational reports and developing action plans for financial and sales trends.
13. Developing and implementing regional marketing plans.

Additional Requirements:

• High school diploma or equivalent; advanced studies preferred.
• Minimum three years of restaurant management experience, preferably in QSR.
• Experience in multi-unit supervision required.
• Availability to work irregular hours, nights, weekends, and holidays.
• Knowledge of recruiting, labor laws, and sanitation regulations.
• Strong leadership, communication, and problem-solving skills.
• Basic accounting and computer skills.
• Ability to work independently, multi-task, and resolve problems effectively.
• Adherence to appearance, uniform, and hygiene standards.

Join us and be part of the Sonic Drive-In experience! All that’s missing is you. Apply today!

Sonic and its franchise owners are Equal Opportunity Employers.