SONIC Multi-Unit Leader
SONIC is about having fun while working and gaining a sense of accomplishment. Join a team of fantastic people, enjoy great pay, flexible hours, and a cool uniform.
As a Sonic Multi-Unit Leader, you will manage the operations of all General Managers and employees across multiple SONIC drive-ins. Your responsibilities include training and supporting staff to ensure the delivery of quality food in a clean, safe, and efficient environment, providing guests with an enjoyable experience.
- Manage, train, and coach General Managers and employees; conduct management orientations.
- Direct and assign employees to meet operational standards.
- Oversee employees performing duties in various stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop, Drive-Thru) to ensure quality and presentation of menu items.
- Ensure compliance with employee handbook, policies, and practices.
- Address employee issues and policy violations promptly and report to supervisors.
- Review work schedules to ensure proper staffing and guest service.
- Monitor costs related to food, labor, and inventory; take corrective actions as needed.
- Supervise vendor performance and take corrective actions when necessary.
- Audit employment and payroll records.
- Prioritize guest needs and respond to escalated guest requests and complaints respectfully.
- Recruit, interview, and hire management team members.
- Approve employee and management compensation within guidelines.
- Prepare operational reports and develop action plans for financial and sales trends.
- Develop and implement regional marketing plans.
Additional Requirements
- High school diploma or equivalent; advanced studies preferred.
- Minimum 3 years restaurant management experience; multi-unit supervision preferred.
- Ability to work a minimum of 5 days per week, including nights, weekends, and holidays.
- Knowledge of recruiting, interviewing, and labor laws.
- Leadership, communication, basic accounting, and computer skills.
- Ability to work independently, multitask, and resolve problems effectively.
- Maintain appearance, uniform, and hygiene standards.
Join us and be part of the Sonic Drive-In experience! Apply today!
Sonic and its franchise owners are Equal Opportunity Employers.