SONIC Multi-Unit Leader Job Description
SONIC is all about having fun while working and gaining a sense of accomplishment. You will work with fantastic people, receive great pay, flexible hours, and a cool uniform.
As a Sonic Multi-Unit Leader, you will manage the operations of all General Managers and employees across multiple SONIC drive-ins. Your responsibilities include training and supporting employees to ensure quality food, cleanliness, safety, and efficiency, providing guests with an enjoyable experience. The key duties include:
- Managing, training, and coaching General Managers and conducting management orientation.
- Directing and assigning employees to meet operational standards.
- Overseeing employees in various stations (Fountain & Frozen, Dresser, Front Swamp, etc.) to ensure food quality, presentation, and service standards are met.
- Ensuring compliance with employee handbook policies and practices.
- Addressing employee issues and policy violations promptly.
- Reviewing work schedules to ensure proper staffing.
- Monitoring cost control procedures and taking corrective actions as needed.
- Auditing employment and payroll records.
- Focusing on guest satisfaction and responding to escalated complaints appropriately.
- Recruiting, interviewing, and hiring management team members.
- Approving employee and management compensation within guidelines.
- Preparing operational reports and developing action plans to improve financial and sales performance.
- Implementing regional marketing plans.
Additional Requirements:
- High school diploma or equivalent; advanced studies preferred.
- At least three years of restaurant management experience, preferably in QSR.
- Experience in multi-unit supervision is preferred.
- Availability to work a minimum of 5 days per week, including nights, weekends, and holidays.
- Knowledge of recruiting, labor laws, health and sanitation regulations.
- Leadership, communication, basic accounting, and computer skills.
- Ability to work independently, multi-task, and solve problems effectively.
- Adherence to appearance, uniform, and hygiene standards.
Join us and be part of the Sonic Drive-In experience—fun, energetic, and rewarding! Apply today!
Sonic and its franchise owners are Equal Opportunity Employers.