Growth-Driven Self-Storage Assistant Manager

SecureSpace Management; Miami Beach (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Work-life balance with 5 days a week

Growth opportunities throughout the U9

Competitive starting pay + monthly

Job summary

SecureSpace Self Storage is seeking an energetic Assistant Store Manager to support the Store Manager and leadership team in marketing, sales, and daily operations at our Miami-area stores. You’ll help drive rentals, ensure a premier customer experience, and supervise staff on a balanced schedule that may include weekends.

We offer growth opportunities across the U.S., a retention bonus, and strong benefits. Join a fast-growing team focused on security, cleanliness, and customer satisfaction.

Qualifications

• Minimum (1) year of experience in storage, retail, or hospitality.
• Strong use of the English language in verbal and written communication
• Provides consistent support to the Store Manager and acts as a backup in their absence.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identifies potential maintenance, safety, and fire issues.

Responsibilities

• Supports the team in surpassing sales targets by promoting unit rentals, warranties, and moving supplies, and encouraging the acquisition of positive reviews.
• Helps guide new customers through the rental process, ensuring smooth and efficient transactions.
• Assists in reaching out to potential clients to confirm their moving dates and ensure their storage units are ready and secure.
• Aids in managing the accounts of past‑due tenants and supports the efficient processing of paperwork for the lien/auction process.
• Contributes to providing exceptional customer service, aiming to exceed client expectations and address their needs effectively.
• Conducts daily property inspections alongside the team to maintain security, cleanliness, and proper upkeep. This includes checking locks, cleaning units, stocking supplies, and performing light maintenance tasks.
• Performs light gardening work and uses power tools for general maintenance; travel to nearby locations for shifts as needed.
• Shows flexibility in scheduling, including weekend and holiday work as required.

Skills

Customer service mindset

English communication

Team leadership

Microsoft Word

Microsoft Excel

Conflict resolution

Flexible scheduling

Travel willingness

Tools

Microsoft Word

Microsoft Excel

Job description

SecureSpace Self Storage is seeking an energetic Assistant Store Manager to support the Store Manager and leadership team in marketing, sales, and daily operations at our Miami-area stores. You’ll help drive rentals, ensure a premier customer experience, and supervise staff on a balanced schedule that may include weekends.

We offer growth opportunities across the U.S., a retention bonus, and strong benefits. Join a fast-growing team focused on security, cleanliness, and customer satisfaction.