Multi-Store Paint & Customer Experience Specialist

Sherwin-Williams; Vancouver (WA); On-site; USD 17,000 - 32,000; Full time

Job summary

Sherwin-Williams in Vancouver, WA is seeking a Customer Service Specialist to assist retail and wholesale customers, answer product questions, and recommend solutions. You will resolve customer concerns, uphold Visual Standards, and help the store meet sales goals.

The role involves in-person and phone support, product knowledge updates, and close collaboration with team members to ensure excellent service and efficient operations.

Qualifications

• Customer service experience in retail or delivery settings.
• Willing to lift up to 70 lbs and stand for long periods.
• Able to work evenings and weekends.
• Must be 18+ and authorized to work in the U.S.

Responsibilities

• Provide high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone, determining needs.
• Process transactions accurately and follow store policies.
• Maintain inventory, stock shelves, and restock as needed.
• Support deliveries and load/unload as required.
• Promote products and meet sales goals.

Skills

Customer service

Retail sales

Cash handling

Delivery support

Bilingual

Education

High school diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams in Vancouver, WA is seeking a Customer Service Specialist to assist retail and wholesale customers, answer product questions, and recommend solutions. You will resolve customer concerns, uphold Visual Standards, and help the store meet sales goals.

The role involves in-person and phone support, product knowledge updates, and close collaboration with team members to ensure excellent service and efficient operations.