Bilingual Customer Experience Specialist

Sherwin-Williams; Redmond (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist in Redmond, OR. You will assist wholesale and retail customers, determine needs, and recommend products while maintaining store standards and meeting sales goals.

Responsibilities include handling sales transactions, stocking displays, assisting with deliveries, and staying updated on product knowledge to ensure high levels of customer satisfaction. Prior experience in paint or retail is a plus.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Have a valid, unrestricted Driver’s License.

Responsibilities

• Deliver excellent customer service to walk-in and phone customers.
• Determine customer needs and present appropriate Sherwin-Williams products and services.
• Process sales transactions accurately and follow store policies.
• Maintain organized work orders and inventory on shelves and displays.
• Assist in deliveries and loading/unloading as needed.
• Stay informed on product features and promotions to upsell where appropriate.

Skills

English

Spanish

Education

High School Diploma or GED

Job description

Sherwin-Williams is hiring a Customer Service Specialist in Redmond, OR. You will assist wholesale and retail customers, determine needs, and recommend products while maintaining store standards and meeting sales goals.

Responsibilities include handling sales transactions, stocking displays, assisting with deliveries, and staying updated on product knowledge to ensure high levels of customer satisfaction. Prior experience in paint or retail is a plus.