Multi-Store Asset Protection Leader

Macy's; Fairfax (VA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program (EAP)

Job summary

Macy’s is seeking an experienced Multi Store Asset Protection Manager to oversee security across multiple locations, ensuring profitable operations and excellent customer service. This role requires leadership of security staff, policy enforcement, and proactive shortage investigations.

You will partner with Facility Management and Asset Protection teams, review data to meet safety, cost, and performance goals, and maintain strong attendance and professional standards in a fast-paced retail

Qualifications

• Leadership skills to guide security operations and staff.
• Expertise in protecting assets, enforcing policies, and investigating incidents.
• Experience hiring, training, and developing security personnel for growth.
• Effective communication with facility management and stakeholders.
• Analytical skills to review data and drive performance against goals.

Responsibilities

• Lead all Security operations to support company profit objectives and customer service goals
• Protect and monitor company assets, alarms, property, employees, and visitors by enforcing Company and Security Policies
• Hire, train, and supervise the Security Staff. Manage and develop direct reports for individual growth and performance excellence
• Communicate with Facility Management and MSC Asset Protection on shortage/security issues, recommending solutions as necessary
• Identify causes of shortage within the building, including investigating possible internal and/or external dishonest activity
• Ensure compliance with all Corporate Security Policies and Procedures
• Secure and monitor the movement of trailers in and out of the facility
• Manage Security fulfillment operations, including staff communications, balancing, work assignments, scheduling, throughput levels, and processing standards
• Develop and manage departmental budgets
• Ensure the department meets or exceeds performance requirements in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution to plan
• Review analyses of activities, costs, operations, and forecast data to determine department progress toward stated goals and objectives
• Ensure consistent, thorough, and timely communication to subordinates, peers, and senior management
• Write and conduct performance appraisals for security staff
• Provide a safe work environment for staff; develop and enforce safe work practices
• Maintain regular, dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Skills

Leadership

Security mgmt

Team mgmt

Communication

Operations analytics

Education

Bachelor’s degree or equivalent work experience

Job description

Macy’s is seeking an experienced Multi Store Asset Protection Manager to oversee security across multiple locations, ensuring profitable operations and excellent customer service. This role requires leadership of security staff, policy enforcement, and proactive shortage investigations.

You will partner with Facility Management and Asset Protection teams, review data to meet safety, cost, and performance goals, and maintain strong attendance and professional standards in a fast-paced retail