Multi-Specialty Practice Manager - Mansfield

Methodist Health System; Mansfield (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Methodist Health System is looking for an Office Manager in Mansfield, TX to oversee daily operations, ensuring efficient processes. You will collaborate with Physicians to maintain quality patient care and manage staff performance, training, and retention.

The ideal candidate will possess a bachelor's degree in health care administration or business administration and at least three years of supervisory experience. Excellent interpersonal, analytical, and leadership skills are essential for this role. This position operates in a normal office environment with some travel required.

Qualifications

• Preferred bachelor's degree in health care administration, public health, health information management or business administration.
• Preferred three years of experience in a position with supervisory responsibilities.
• Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel and patients.

Responsibilities

• Supervise and perform front end revenue cycle workflows.
• Ensure assigned practices maintain MMG standards for practice performance meetings.
• Manage and report patient experience and access.

Skills

Interpersonal and communication skills

Analytical and problem-solving skills

Leadership and motivational skills

Time management skills

Financial and accounting skills

Education

Bachelor's degree in health care administration or business administration

Tools

Healthcare administrative software

Job description

Hours of Work: 8-5

Days Of Week: Mon-Fri

Work Shift: 8X5 Day (United States of America)

Job Description: Your Job: The Office Manager will supervise the daily operations of the facility to ensure a smooth, efficient operations process is carried out daily. You will work closely with Physicians to ensure that quality patient care is maintained.

Responsibilities

• Supervise and perform front end revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including but not limited to the management of provider performance against MMG initiatives.
• Round with staff at assigned practice(s) daily; ensure assigned practice(s) maintain MMG standards of performance for huddles, staff meetings, and one on one meetings, supporting employee engagement and employee development goals.
• Ensure assigned practice(s) maintain MMG standards for practice performance meetings and operating reports.
• Coordinate with MMG leadership in the initial preparation and development of an annual operating budget and monitor performance to budget; manage and oversee the business affairs of assigned practice(s).
• Utilize data to make informed decisions on practice operations and to provide updates to MMG leadership.
• Manage and report to Supervisor the patient experience and access at assigned practice(s).
• Hire, train, monitor and retain staff.
• Monitor performance of direct reports continually, provide additional training as needed, and conduct annual performance evaluations for direct reports.
• Manage work schedules and ensure appropriate staffing.
• Supervise the management of inventory for medications and medical equipment and organize for resupply and maintenance.
• Manage security and occupational health and safety at assigned practice(s).
• Interact with patients and assist in patient complaint resolution; manage patient grievances per MMG policy.
• Partner with providers to achieve performance metrics.
• Collaborate with providers to develop business strategies and patient services.
• Support MMG in the recruitment and onboarding of Providers.
• Assist in carrying out short and long-term practice growth strategies.
• Model leadership behaviors that support mission and goals of organization.
• Lead practice-based committees for assigned practice(s) to engage staff in operational decisions.

Qualifications

• Preferred bachelor's degree in health care administration, public health, health information management or business administration.
• Preferred three years of experience in a position with supervisory responsibilities.
• Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients.
• Excellent analytical and problem-solving skills.
• Computer literacy and knowledge of relevant health care and administrative software.
• Good leadership, motivation, training and goal-setting skills.
• Excellent verbal and written communication skills.
• Financial and accounting skills.
• Knowledge of finance best practices and standards.
• Strong organization and time management skills.

Physical Demands

Requires prolonged sitting, some bending, stooping and stretching. Requires eye‑hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

Working Conditions

Normal office environment. Occasional evening or weekend work. Able to travel to meetings and to attend conferences as necessary.