Multi-Site Systems Administrator — Hands-On & Mentoring

Hansel Auto Group

Petaluma (CA)

On-site

USD 80,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision

401(k)

Paid time off

Employee vehicle discounts

Training & certifications support

Job summary

Hansel Auto Group in Petaluma, CA is seeking a Systems Administrator to own the day-to-day health of our networks, servers, and core systems across multiple locations. This hands-on role provides ownership, mentorship, and the chance to standardize IT practices dealership-wide.

You will implement security measures, provide Tier 2–3 support, and lead projects from start to finish while documenting processes so the team can scale. Travel between Santa Rosa, Petaluma, and Napa is expected.

Qualifications

At least four years of related IT experience, including hands-on network and server administration.
High school diploma or equivalent. Relevant certifications (CompTIA, Microsoft, Cisco/Meraki) are a plus.
Demonstrated ability to troubleshoot effectively — gathering information, isolating causes, and resolving end-user issues.
Strong written and verbal English communication skills. Spanish is a significant plus, but not required.
Valid California driver's license, a clean driving record, and reliable transportation for travel between locations.
Experience in a multi-site environment is preferred. Automotive or dealership experience is a plus, but we will teach you the industry.

Responsibilities

Maintain and administer our networks, servers, systems, and hardware across all locations.
Plan, coordinate, and implement security measures that protect company data, systems, and devices.
Monitor our infrastructure proactively — find and resolve issues before they become outages.
Troubleshoot and solve problems at the root, and recommend the hardware or software needed to do it properly.
Provide Tier 2 and Tier 3 support to end users by ticket, phone, and in person.
Jump in and help the help desk team clear tickets when the queue gets heavy.
Mentor our junior IT staff — share what you know and help them build real careers in IT.
Create and maintain clear documentation so the next person can pick up where you left off.
Build repeatable processes and standards so IT service is consistent no matter who delivers it.
Lead projects from start to finish, both on your own and as part of the team.