Multi-Site Residential Programs Director

Pinnacle-Services; Minneapolis (MN); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

MN Paid Leave

Voluntary Life Insurance

Flexible Spending Account

Paid Time Off7 Holidays

Job summary

Pinnacle Services in Chaska, Minnesota, seeks a Residential Program Director to lead community-based residential programs across the Twin Cities metro. You will oversee staff, ensure service quality, manage budgets, and ensure compliance with DHS, 245D, and CARF licensing requirements.

This role supervises Residential Program Managers, coordinates admissions and scheduling across sites, and acts as liaison with external teams. Regular driving to sites is required.

Qualifications

• Valid Minnesota Driver’s License with acceptable record.
• Experience using Therap.
• Min 3 years supervisory experience in a program that provides care or education to vulnerable adults or children.
• Meets DHS Designated Manager requirements (one of the listed options).

Responsibilities

• Oversee admissions and program planning processes.
• Manage contracted services and coordination.
• Ensure compliance with state and federal rules and regulations.
• Serve as main point of contact for external team members.
• Develop and administer policy, procedure, and record-keeping systems.
• Recruit, hire, train, and supervise staff in coordination with HR.
• Coordinate scheduling for multiple sites and provide direct care as needed.
• Serve as emergency contact for residential sites and on-call weekends.
• Manage program budgets and coordinate with Finance.
• Prioritize person-centered approaches in service delivery.

Skills

Supervisory experience

Direct care delivery

Therap experience

Education

Baccalaureate degree in human services/education/health

Associate degree in related field

Diploma in related field

50 hours of education and training in human services/disabilities

Four years of direct care experience

Job description

Pinnacle Services in Chaska, Minnesota, seeks a Residential Program Director to lead community-based residential programs across the Twin Cities metro. You will oversee staff, ensure service quality, manage budgets, and ensure compliance with DHS, 245D, and CARF licensing requirements.

This role supervises Residential Program Managers, coordinates admissions and scheduling across sites, and acts as liaison with external teams. Regular driving to sites is required.